Job Types: Full-Time, Permanent
Location: Colchester (Monday-Friday) & Suffolk (rota basis)
As our Registered Domiciliary Manager, you’ll lead with passion and purpose, driving exceptional care standards in our domiciliary homes. You’ll have the opportunity to make a real impact by ensuring high-quality, person-centered care and maintaining top-tier compliance. Working at Graceage Care means having the opportunity to make a real difference and witness the remarkable growth of our business!
• Implement quality assurance initiatives and maintain satisfactory standards with social care regulators and local authorities.
• Manging and promoting new business to grow and enhance the business through – SCC, ECC and the private sector.
• Attend SCC contract Meetings.
• Managing staff rota and recruitment of carers.
• Audit system results regarding care plans/ risk assessments maintain, new paperwork completed in a timely manner.
• Provide improvement, independence, and choice for service users, making sure they are treated with dignity at all times.
• Maintain a comprehensive induction process for all new employees to ensure they are effectively introduced to the care company, the Service Users and good practices within their first week.
• Ensure all staff are annually appraised and that required standards of performance are being achieved.
• Manage under-performance of staff through regular reviews, and that regular supervisions occur in line with company policy.
• Ensure the company and its processes are fully compliant with the Mental Capacity Act & DoLS.
• Understand the legal requirements of the Care Quality Commission (CQC) and the Regulations and other legislations and ensure the company complies with Essential Standards of Quality and Safety.
• Have a full understanding of all the company’s policies and procedures and ensure that all these policies are always followed.
Key Requirements:
- Must have access to a car and driving licence.
- Must have an NVQ Level 5 Diploma in Leadership for Health & Social Care or equivalent.
- Ability to remain calm.
- Good IT skills.
- Excellent communication, documentation and interpersonal skills.
- Good financial management.
- Experience setting up a new branch. Eg for funding and other key elements of generating business.
- Good knowledge of compliance and regulations involved in adult social care.
- Strong leadership skills; ability to delegate tasks and manage a team while also being involved.
- Strong problem-solving and decision-making abilities
- Good knowledge of person-centred care and experience of implementing this.
- A caring and compassionate attitude towards service users and their families.
Benefits of working with us:
- Free DBS cost.
- Excellent technology to support seamless, cost-effective and time-efficient working environment.
- 26 days paid annual leave.
- A supportive team that embraces diversity and inclusivity.
- Paid mileage
Applicants we are looking for:
• Previous experience in a manager role within the healthcare industry.
• Knowledge of health and social care practices and regulations.
• Strong organisational and time-management skills.
• Excellent communicator, an active listener and good documentation.
• Empathetic, dedicated and compassionate for customer and their families.
• Proficiency in using computer software for scheduling and record-keeping.
• Strong ability to learn, resilient and adaptable to new challenges.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .