Dermatology Medical Representative - NE London - LDB
When you look at L’Oréal, what do you see? If all you see is lipstick, look again and experience the Freedom to go Beyond the ordinary. That’s the beauty of L’Oréal. We operate in 150 countries on 5 continents. With 36 international brands and 86,000 employees worldwide, we’re well on our way to fulfilling our common purpose: to create beauty that moves the world.
Being part of the L'Oréal Dermatological Division will give you direct influence in achieving our mission: to help everyone in their quest for healthy and beautiful skin.
A new and exciting opportunity has arisen to join our National Medical Detailing team, where you will be responsible for detailing CeraVe, La Roche Posay and Vichy products to health-care professionals across your territory and ultimately contributing to the medicalisation of the brand.
You will
As a Dermatology Medical Representative for your territory, you will own physician relationships in primary care with an agreed set of GP, dermatologist & pharmacist targets in order to educate on L'Oréal Dermatological products to maximise recommendations and prescriptions to primary & secondary care customers. You will identify, network, sample and detail all Dermatology stakeholders on territory & seek out new business opportunities in order to achieve sales, market share & profit targets.
Job Responsibilities
1. Achieve regional sales targets through implementing individual activity taking into account call rates, coverage and frequency of calling on identified customers, included but not limited to:
1. GPs and primary care prescribers and influencers
2. Community and retail pharmacists
2. Develop a Territory Action Plan which clearly outlines the activities to be undertaken at territory level
3. Agree clear and SMART objectives with Medical Relations Manager for specific strategic actions, and regularly review achievement of these
4. Develop advocates for speaker meetings – attend national congresses as appropriate
5. Maintain high levels of product knowledge, especially key clinical papers and customer and competitor knowledge, participating in training programmes as appropriate
6. Maintain accurate customer records – provide feedback on marketing materials / campaign
7. Be aware of developments in the health care environment and local issues, assessing implications and communicating to the wider team; as well as tailoring local activities to adapt strategy and tactics as appropriate
8. Although this is a field-based role, there will be an expectation to operate in a hybrid way when necessary i.e. delivering impactful customer calls/group meetings via Veeva/Microsoft Teams and organising and executing impactful virtual webinars.
9. Ensure all administration tasks are completed in a timely manner and targets are met in line with minimum standards– call reporting, expenses etc.
10. Manage their territory AV meetings and sponsorship budgets on an ongoing basis to ensure budget compliance
11. Be aware of the local industry standards of practice and the L'Oréal ethics charter ensuring that all standards are met
12. Attend sales conferences and other events which may involve overnight stays
13. Undertake any other appropriate tasks as may arise from time to time e.g. task force participation or being a product champion
You have
* Educated to degree level (or equivalent) – able to understand basic science/medicine
* Medical Sales background with proven track record in driving success – primary, secondary care and key account management experience is desirable
* Understanding and interest in the healthcare environment and the commercial implications for pharma / dermo-cosmetic companies an advantage
* Experience in delivering large medical educational events both live and virtually
* IT competent to use reporting systems, email, Microsoft Office e.g. excel based programmes for monitoring sales, investment return etc, Microsoft Teams and IPAD Pro.
* Strong interpersonal and communication skills: excellent selling, negotiation and networking skills.
* ‘Can do’ attitude – someone who gets things done – able to work on own as well as in teams
* Target driven – enjoys working in a targeted environment
You show
* Ambition: You anticipate, think and dream big, demonstrating a high level of aspiration. You are self-driven and show proactivity, especially when seeing problems as challenges. You thrive for exceptional performance.
* Judgement: You can balance operational and strategic thinking, challenging the status quo and managing confrontation effectively. You cut quickly through complexity and ambiguity whilst also thinking sustainably and are future-oriented. You reduce complexity to get things done.
* Resilience: You always demonstrate purpose and ownership mindset but manage your own energy well. You uphold positivity for others and persist, bouncing back when faced with obstacles. You step back at times and accept limits.
* Empathy: You cooperate and network effectively, creating genuine and trustful relationships with diverse people. You are sensitive to beauty and related emotions, always supporting others and showing benevolence. You understand and respect others’ feelings and motives.
* Learning Agility: You are a self-motivated learner, showing self-awareness and demonstrating openness and curiosity. You experiment and learn from mistakes and past experiences, always showing courage and stepping out of your comfort zone. You support the development of a learning culture.
We put people development and learning at the heart of our business; we’ll help you master your role, develop your technical expertise and you’ll benefit from exceptional management and leadership programmes.
Looking for a good work/life balance? With our new hybrid working scheme, you can take a flexible approach to work as well as benefit from early finishes on Fridays during the summer.
As any great employer should do, we make sure we look after your financial wellbeing. That’s why we have a great pension plan, profit share scheme and many more incentives to give you the security you deserve.
How we recruit
At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued.
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