Introduction
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast-paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
What does River City Casino & Hotel have to offer?
* Day 1 medical, dental, & vision benefits!
* Uber benefit for nearby metro stops.
* Recognition programs with cash rewards, gift cards, & more.
* Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.
Shift: 11am- 5pm or 4pm- close
Pay: $8.50 per hour + tips (Avg. $150 per shift)
Responsibilities
* Adheres to all departmental and property policies and procedures regarding guest service standards.
* Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations.
* Mixes drinks according to prescribed recipes.
* Keeps station stocked with all liquor, glasses, and accessories necessary.
* Maintains integrity of all financial controls and responsibilities.
* Provides fast, friendly, professional, and responsive customer service to guests.
* Maintains cleanliness of designated area.
* Ices and fills all non-alcoholic drinks for servers.
* Provides work direction to assigned bar attendants.
* Opens and closes bar according to established procedures.
* Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’ food transactions, including tips.
* Resolves service issues according to established guidelines.
* Performs all other related and compatible duties as assigned.
* Maintains strict confidentiality in all company matters.
Requirements
* Applicant must be at least 21 years of age.
* High School Diploma or equivalent preferred.
* Minimum one (1) year of experience as a bartender in a fast-paced environment.
* Must have strong written and verbal communication skills; must be fluent and literate in English.
* Must have excellent customer service and interpersonal skills.
* Ability to maintain a high level of confidentiality and professionalism.
* Must have cash handling experience.
* Ability to share or divide attention among several ongoing activities, projects, or assignments.
* Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
* Able to effectively work independently and as part of a team.
* Ability to work at a fast pace with a sense of urgency.
* Must have strong attention to detail.
* Ability to maintain poise when receiving multiple guest requests.
* Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
* Ability to effectively and efficiently move around bar area.
* Ability to work flexible hours including evenings, weekends, holidays, and overtime, as business needs dictate.
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