About Edmund Optics Europe
We are a leading provider of off-the-shelf optical components, shaping the future with optics, imaging and photonics. We contribute to innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.
As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.
Job Title: Product Support Engineer - French Speaker (f/m/d)
We're looking for a key player in our customer support team, who will provide technical assistance in Europe. This role involves helping customers select the perfect product for their needs, managing accounts, and getting involved in exciting projects like writing articles or designing demos.
Essential Functions:
* Providing technical assistance and product recommendations
* Handling customer inquiries and managing accounts
* Collaborating with global teams and supporting marketing initiatives
Qualifications:
We're looking for someone who is ready to make a difference. The following requirements are representative of the knowledge, skill, and/or ability required.
* Bachelor's degree in Science or Engineering
* Fluent in French and English
* Proficient with MS Office
* Strong communication and problem-solving skills
What We Offer:
Alongside a competitive salary, we offer a range of perks, including:
* Company pension scheme
* Private medical & dental insurance
* Extensive training and development opportunities
* Subsidized gym membership
* Cycle to Work scheme / Jobbike program
* Company events
You'll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done. This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.