Technical Business Analyst | York | Hybrid | Insurance | £50,000 | Requirements Elicitation | D365 We're seeking an experienced Technical Business Analyst to join a forward-thinking organization that delivers innovative technology solutions to meet evolving business needs. In this role, you'll work closely with cross-functional teams to design and implement effective solutions, streamline processes, and improve end-user experience while minimizing total cost of ownership. As a Technical Business Analyst, you'll play a pivotal role throughout the delivery lifecycle, from ideation and requirements gathering to solution design, testing, and deployment. You'll leverage your expertise to create low-level technical solutions, develop technical specifications, and provide leadership to technical and non-technical stakeholders alike. This is an excellent opportunity to take on challenging projects that span multiple applications and technologies, driving technical innovation and contributing to the success of a highly collaborative team. Key Responsibilities: Own the technical solution design, ensuring alignment with business objectives by documenting requirements as user stories or functional specifications with clear acceptance criteria. Build strong, trusted relationships with business stakeholders, SMEs, and technical teams to become a credible partner. Work with non-technical stakeholders to elicit and document requirements, while helping guide them toward simplified, reusable solutions. Collaborate with technical colleagues, including Product Owners, Solution Architects, developers, testers, and external software vendors, to explore and review solution options addressing functional and non-functional needs. Provide guidance and support to developers and testers throughout the delivery process, ensuring accurate implementation and validation of the solution. Analyze test results, triage failures, and identify root causes during testing phases. Champion continuous improvements, ensuring high-quality and efficient technical deliveries. Required Skills and Experience: Proven ability to elicit and document requirements from business stakeholders and translate them into clear technical solutions. Experience in organizing and facilitating collaborative workshops to resolve challenges and design solutions. Hands-on experience working with third-party software providers, software houses, and technology vendors. Familiarity with systems integration, including creating and reviewing API specifications using SOAP and REST protocols. Experience working with complex software applications, such as D365 or similar packages, and developing an in-depth understanding of their functionality. Desirable Skills: Familiarity with database schemas, with experience writing SQL queries being advantageous. Exposure to the insurance industry is a plus. Understanding of Azure cloud architecture and components is beneficial. Unfortunately this role is unable to provide sponsorship.