Job Description
We are recruiting a Retail Operations Manager for a large Property Management firm. This is a position where you will work alongside the Head of Retail, Operations and Commercial teams. You will be working for one of the most iconic sites and Retail shopping centres in London and will be valued Brand Partner. Reporting into the Senior Retail Manager, to interact with Retailers and Food & Beverage operators across the scheme. The main responsibilities are to manage brand partner relationships, drive sales and produce accurate retailer statistical data, ensuring a continuous review across all occupier operations. Accountable for the design and management of the scheme’s brand partner meetings plan, including retailer, leisure and F&B meetings as well as other major space users. Incorporating all actions and recording data to ensure all service targets are met and delivered at all times. The ultimate goal is to drive operational improvement; by building relationships with all retailers and the business is delivering ‘world class services.’ We are looking for a candidate who is passionate about Retail and wants to add value and be strong retail ambassador and brand partner.
Role Responsibilities;
1. Assist in the design and delivery of the Scheme’s retailer communications plan including newsletters e-mail updates, CRM management.
2. Design, deliver a...