Lincolnshire Community Health Service NHS Trust
The post holder will provide comprehensive administrative and business support to the clinical and technology team including the ordering and oversight of stock and equipment, service improvement projects, performance management and supervision of the technology and administration staff in the department, ensuring that there is continuous service delivery. The post holder will work closely with finance and procurement teams.
Main duties of the job
Lincolnshire Community Health Service requires all staff to safeguard children, young people and adults. All staff are required to access the organisational policies, also the Local Safeguarding Children Board and the Local Safeguarding Adults Board policies and procedures that underpin the safeguarding agenda. The safeguarding policies to be followed are found at www.lincolnshirecommunityhealthservices.nhs.uk and www.lincolnshire.gov.uk. It is a condition of your employment that as an employee you are expected to adhere to our policies, procedures, and guidelines. These can all be found on the Trust's website.
Job responsibilities
1. To oversee the management of high value, specialist equipment used by the EAT service including procuring, accepting, maintenance, managing stock levels, order processing, and managing faulty/broken devices.
2. To provide daily management and supervision of the administrative team and technology assistants and monitor absences, following policy.
3. To work with the Clinical Service Lead and undertake required audits of staff and service practice to provide quality and performance information.
4. To undertake training as appropriate, to update and maintain existing knowledge and to facilitate continued personal and professional development.
5. To work with the Clinical Scientist and Technologists on devising, co-ordinating and producing information, documentation and resources across the service including Strategies, SOPs, and Patient Information.
6. To work within the departmental budget per annum, working alongside the Clinical Service Lead on spend and allocation.
7. To oversee the patient pathway and ensure that equipment is available for loan in a timely manner to ensure compliance with the service specification.
8. To monitor patient waiting times to ensure that equipment loan targets are met.
9. To request quotations, process invoices, deliveries, and maintain all related documentation and electronic recording systems.
10. To physically manage equipment stocked at the team base, ensuring equipment is stored in the correct locations and within capacity, escalating any issues to senior technologists and leadership.
11. To develop and implement maintenance schedules and procedures to ensure the proper functioning and longevity of equipment.
12. To complete physical checks and replenishment of stock on a daily/weekly basis.
13. To serve as a key link between the EATS staff, Procurement teams, and Finance in controlling supply at adequate and safe levels.
Person Specification
* Higher level BTEC/NVQ or equivalent level knowledge in a relevant area as well as a range of trust policies and business support procedures. Knowledge and experience in providing business support to a team/service.
* Relevant experience of stock management processes, use of equipment management processes, and stock management.
* Excellent computer literacy skills and communication skills which may involve dealing with verbally aggressive patients.
* Ability to investigate and resolve complex issues, work under pressure, and be flexible as part of a team.
* Self-motivated and able to work under own initiative. Experience of data collection for quality monitoring/audits.
* Knowledge of electronic assistive technology and benefits to service users.
* Highly competent in the use of electronics and computers.
* Experience of working in a team-based environment and in the use of stock ordering systems.
* Experience with a range of operating environments (Windows, MAC OS) and mobile devices (IOS, Android).
* Able to travel to and work from an office base to complete the role.
* Understanding of the use of AAC equipment in meeting the needs of patients with speech difficulties.
* Knowledge of NHS Procurement/Stock Management Processes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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