Job summary
We are looking for a highly motivated, digitally experienced pharmacy technician to join the Digital Pharmacy Team to deliver the implementation of and maintenance of clinical medicines-related IT systems across the trust, including robotic automation and electronic prescribing. We are looking for candidates who have a genuine interest in IT systems, and the opportunities that can be gained. Experience of pharmacy computer systems is essential, and IT prescribing systems an advantage. You will be responsible for implementing and supporting the Medicines Management Digital Pharmacy Strategywithin Mersey Care NHS Foundation Trust. You will be supported by the Team Manager for Medicines Management Clinical Systems and the Medicines Management Strategic Management Team. The goal of the digital pharmacy team is to help the Trust work towards the medicines optimisation strategy which has digital innovation at the forefront.
The department is committed to investing in new digital technologies to improve patient care and staff experience. There are opportunities to work closely with colleagues on multiple digital transformation projects to improve medicines usage.
Shortlisting is planned for w/c 16th September 2024
Interviews are planned for w/c 23rd September 2024 (TBC - subject to change)
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
Main duties of the job
The purpose of this role is to support the implementation and maintenance of clinical medicines-related IT systems across the trust, including robotic automation and electronic prescribing. You will be involved with development, implementation, maintenance and optimisation of the medicines management IT systems including the System C Medicines Management system. You will be supported by a team of pharmacists, pharmacy technicians and data analysts. This role will include updating configuration as required, and reviewing, testing and implementing new functionality and upgrades as they are developed. You will be responsible for training and supporting staff, and for developing relevant procedures.
The post holder will be expected to work flexibly in line with the hours of operation.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Job description
Job responsibilities
You will manage the trusts pharmacy systems, ensuring they are safe and meet the needs of patients and staff across the trusts expanded footprint. You will be responsible for ensuring there are effective governance and audit processes in place with regards to system changes and will co-ordinate all aspects of clinical IT systems and other ancillary systems. You will lead and manage upgrades and rationalisation of these systems in use.
You will act as an expert & advocate for digital pharmacy systems to all users across the Trust and negotiate changes in practice with staff inside and outside of Pharmacy who will be affected by the implementation of the service to enhance service user care and medication safety.
Engage effectively with stakeholders at all levels, both within and outside of the trust, acting as an ambassador for the use of medicines-related IT systems and securing the involvement and commitment of staff and other stakeholders. As the post works with lots of stakeholders within the pharmacy department and wider Trust, excellent communication skills are essential.
The post holder will be expected to work flexibly in line with the hours of operation.
Key aspects of the role include:
1. Ensuring the digital clinical IT systems implemented support the delivery of the Pharmacy service and optimises medicines use across the Trust.
2. Providing support with System C medicines management system end user engagement, and in the provision of training Pharmacy staff and other health professionals.
3. Continued management and development of technical and clinical aspects of Clinical IT systems.
4. Ensuring the clinical IT systems and the processes associated with it are in line with the Clinical Governance and Quality Assurance agenda of the Trust.
5. Ensuring medicines management processes promote safe medication practice across the Trust.
6. To support the project team in the design and implementation of all pharmacy systems optimisation projects.
7. To work with the Project Lead and Digital pharmacy team to ensure the projects run to the agreed timelines.
8. Becoming a System C medicines management system superuser.
9. To be involved in writing, reviewing and agreeing standard operating procedures and standards of service for the updated pharmacy systems.
10. Experience of System C medicines management system configuration would be advantageous, but other systems would be considered.
11. Experience of clinical informatics ( healthcare IT, data ).
12. Confident with use of Microsoft Excel and other Microsoft Office applications.
The trust and medicines management department will support you in the role and your continued development through a wide range of opportunities and experiences.
We celebrate diversity and promote equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
Please ensure you check the email account from which you apply.
All information regarding your application will come from not NHS Jobs. Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
Should you require a reasonable adjustment to our recruitment process please contact the recruitment team to ensure that measures can be put in place to support you.
We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.
The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £13 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email ) with their application number once they have completed their DBS application form. The team is able to prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trusts guaranteed interview scheme you can indicate this in the personal information section of your online application form.
Person Specification
Qualifications
Essential
13. BTEC/NVQ Level 3 in pharmacy service skills, or equivalent qualification
14. Registration with the General Pharmaceutical Council
15. BTEC/ NVQ level 4 in dispensing accuracy checking, or willingness to work towards IT-related qualification
Desirable
16. Project management qualification
17. Training or education qualification
Knowledge/Experience
Essential
18. Experience of working within relevant pharmaceutical services including dispensing services (in hospital, if relevant)
19. Experience of supervising/ managing staff.
20. Experience of working within mental health services (if relevant to post)
21. Experience of mentoring or training staff
22. Experience of collaborative working in a multi-disciplinary setting
23. Experience of providing supervision
24. Experience of successfully planning and implementing change
25. Negotiation and persuasion skills
26. Experience of project management or service development
27. Experience of participating in the development of policies or procedures
28. Good practical knowledge of hospital pharmacy
29. Clear understanding of relevant legislation and guidance
30. Understanding of the benefits of electronic prescribing
31. Demonstrable evidence of commitment to self development and CPD
Desirable
32. Experience of working within an NHS organisation
33. Experience of working within NHS primary care (if relevant to post)
Values
Essential
34. Continuious improvement
35. Accountability
36. Respectfulness
37. Enthusiasm
38. Support
39. High professional standards
40. Responsive to service users
41. Engaging leadership style
42. Strong customer service belief
43. Transparency and honesty
44. Discreet
45. Change oriented
Skills
Essential
46. Excellent organisational skills
47. Excellent IT skills
48. Excellent communication skills: - written - verbal - listening
49. Ability to work flexibly
50. Ability to work under pressure
51. Ability to prioritise workload and manage time effectively to meet specified deadlines
52. Self-motivated and able to use initiative
53. Management & HR experience within pharmaceutical services
54. Able to influence, persuade, motivate & negotiate both within & external to the Trust
55. Ability to interpret complex data, problem solve & defend decisions
56. Problem-solving skills
57. Accurate and precise
58. Recognition of own limitations and ability to ask for support when necessary
59. Ability to review manual processes and determine effective IT solutions to replace these
60. Ability to adapt to changing environments, needs and demands
61. Numeracy skills
62. Presentation skills
63. Report writing skills
64. Ability to work both independently and as a team player
65. Professional manner
66. Ability to travel between different sites