Job summary Salford Care Organisation are looking to appoint an enthusiastic and committed individual to provide an effective and efficient clerical and administrative support to a team of Admin and Clerical Staff. The role will involve the co-ordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. Main duties of the job The post holder will often be the first point of contact and a focal point for the services requiring clear communication and liaison skills. They will be responsible for managing and prioritising their own workload and will be required to use their own initiative. You will have responsibility for line managing any lower band clerical staff assigned to you, including Administrator staff and will be required to work as part of a team. In addition to this, the post holder will be expected to cross cover for the Adult Community Services during staff absences. About us The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives. As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team. In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance. Date posted 11 March 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 236-SCO-AC094-25 Job locations St James House Pendleton Way Salford M6 5FW Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Person Specification Qualifications Essential 3 GCSEs (or equivalent) incl. Maths & English Business Administration, RSA 2/NVQ 3 or equivalent in administration, office management or can demonstrate relevant experience. Desirable Project support experience in a project/programme environment, preferably within the NHS Knowledge, Training, Skills & Experience Essential Excellent verbal and written communication skills. Excellent keyboard skills. Ability to deal with sensitive issues. Ability to problem solve, plan, prioritise workload and working to deadlines. Ability to work in a high-pressure environment. Understands the importance of confidentiality. Previous experience of working within a customer care environment. Knowledge of a range of patient information systems. IT literate Excellent time management skills. Ability to work accurately and pay attention to detail. Adaptable to change and service development. Knowledge of Microsoft Office software. Desirable Knowledge of PAS/EPR Knowledge of Malinko Familiar with use of office equipment such as photocopy etc. Experience of working with performance reporting and project management templates. Person Specification Qualifications Essential 3 GCSEs (or equivalent) incl. Maths & English Business Administration, RSA 2/NVQ 3 or equivalent in administration, office management or can demonstrate relevant experience. Desirable Project support experience in a project/programme environment, preferably within the NHS Knowledge, Training, Skills & Experience Essential Excellent verbal and written communication skills. Excellent keyboard skills. Ability to deal with sensitive issues. Ability to problem solve, plan, prioritise workload and working to deadlines. Ability to work in a high-pressure environment. Understands the importance of confidentiality. Previous experience of working within a customer care environment. Knowledge of a range of patient information systems. IT literate Excellent time management skills. Ability to work accurately and pay attention to detail. Adaptable to change and service development. Knowledge of Microsoft Office software. Desirable Knowledge of PAS/EPR Knowledge of Malinko Familiar with use of office equipment such as photocopy etc. Experience of working with performance reporting and project management templates. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Northern Care Alliance NHS Foundation Trust Address St James House Pendleton Way Salford M6 5FW Employer's website https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)