As an Event’s Coordinator, you will be joining a dynamic team dealing with sales enquiries via telephone or email. You will ensure all enquiries are dealt with in a flawless and professional manner. Working closely alongside an experienced Event’s Manager to develop and enhance your skills and also a fantastic events team, you will support with delivering experiences to remember for our Corporate and Leisure guests.
Key Responsibilities:
1. To provide the highest quality of guest service standards with the aim of exceeding expectations at all times, whether by operations or administration.
2. To be an exceptional and professional ambassador for the hotel and the wider Elite group in all your business relationships.
3. To effectively sell Tylney Hall’s meeting rooms and bedrooms, responding to telephone, email, and face-to-face enquiries in a prompt, professional, and friendly manner.
4. To co-ordinate all arrangements for large conferences, social events, and weddings, giving advice, recommendations, and upselling.
5. To attend and assist with Wedding Fairs or Showcases. These may take place outside your normal working hours.
At Elite Hotels, we have a single-minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
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