Job Title : Customer Service Advisor Salary : £26,000 to £27,000 Location : Central Milton Keynes Benefits include : Hybrid working, Monday to Friday and flexible benefits scheme Do you have a passion for delivering excellent customer service? We are seeking a motivated, customer focused individual looking to join a fast paced, busy and dynamic team. In this role you will be the first point of contact in providing support and information, to a varied audience using multi-channel communication methods. Our client offers development opportunities and a comprehensive training programme in order to support team members in delivering a high quality and exceptional customer experience. Key Responsibilities for a Customer Service Advisor: Managing high volume inbound calls Take responsibility for resolving enquiries within SLAs Make outbound telephone calls to contact individuals in relation to outstanding matters or documentation Manage busy inbox, responding to enquires quickly and efficiently Essential Skills for a Customer Service Advisor: Exceptional customer service skills Demonstrable experience of dealing with a high volume of inbound calls Ability to quickly build rapport with customers Strong time management skills and the experience of working to deadlines. Benefits for a Customer Service Advisor: Annual leave starting at 24 days Flexible hours and hybrid working Pension scheme Training & development options Flexible benefits scheme If you feel you can be a good fit for this role, then please apply here.