St Margaret’s Hospice Care has a fantastic opportunity for a Deputy Shop Manager to join our team. This role is based in Somerton. You will join us on a 15 hour part time, permanent basis and in return, you will receive a salary of £9,527.02 per annum. By joining us you will quickly become part of a great Retail Team that we are proud to say consists of over 700 dedicated individuals and volunteers. The team’s commitment, skills, passion, and energy combine to deliver significant income, enabling our clinical colleagues to deliver their services to nearly 5,000 people across Somerset. You won’t just be joining a fantastic team – you’ll be part of a welcoming, community minded charity. Our mission is to provide excellent specialist palliative care for patients and support to their families. Everyone here contributes and has a part to play towards our goal. If you speak to any of our staff or volunteers, they will tell you how the patient is at the heart of everything they do. So, if you’re looking for a role where you can really make a difference, we could be a perfect match. What can you expect to be doing? Joining the team in our Somerton Shop, you will work alongside the shop manager, deputising when needed in their absence. Your day to day work will involve: Delivering friendly and approachable customer service Merchandising and creating beautiful shop displays Following till and cash handling procedures Assisting in managing, training and motivating colleagues and volunteers. Helping to organise staff and volunteer rotas Sorting and lifting donated goods. What will you be good at? You will have: Experience working in Retail, ideally from a supervisory or management role; Demonstrable excellent communication skills and the high standards of customer service; An understanding and awareness of how to successfully motivate and engage a team, working collectively to provide outstanding customer service and driving sales within your own shop. This role is a physically demanding position within a busy retail environment which includes the lifting of donated goods. Our Core Competencies for our Deputy Shop Manager To help your application, we will also be looking for the following Core Competencies and how you will use these help us put our values into practice. Further details on our competencies are included on the job pack attached to the advert. Self-awareness - Understanding and being aware of yourself and how to react and interact with others Leading in your area - Regardless of management position, we all lead and take responsibility in our area of work Working with others - People working together to achieve team and organisational goals and respecting others Outcomes and results - Organising ourselves to get the job done, delivering a high-quality service, and being accountable for the outcomes Benefits Holiday entitlement 33 days holiday including bank holidays rising to 35 days after 1 year, and increasing with length of service (pro-rata if part-time) Recognise continuous service for clinical staff paid at band 5 who join directly from the NHS or another hospice Ability to buy and sell annual leave Pension scheme NHS employees eligible to continue with their NHS pension scheme Non-NHS employees will receive 5% employer and 5% employee contribution Award-winning Employee Assistance Programme for you and your family offering: Vitality & wellbeing health portal for non-emergency care Unlimited access to 24/7 online GP Consultations for employees, their partners, and dependent children as well as Expert Case Management Confidential and free 24-hour Employee Assistance Counselling and support Legal, financial, and medical information and advice And more Life assurance cover – 2x salary Health Cash Plans - help with covering the cost of healthcare needs by providing cashback on a range of health benefits Blue Light Card – Discounts on retailers and restaurants saving up to 35% Enhanced maternity/paternity leave Excellent learning and development opportunities Volunteering and fundraising opportunities Eligibility criteria applies If you want to get to know our team or have a chat before applying, wed love to hear from you. Just reach out to Debbie Trevett – Area Manager – on Debbie.Trevettst-margarets-hospice.org.uk or call 01823 353781 Unfortunately, we are not able to offer visa sponsorship at this time. For any questions about our recruitment process or to request an application form is sent to you, please contact Recruitmentst-margarets-hospice.org.uk We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact us for a chat if theres anything you want to talk about before you apply. If you have all the information you need, just click apply. We cant wait to hear from you Closing date: 11th July 2024