We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes, health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers. Job overview The post holder will be responsible for the management of all non-clinical services in the Directorate. In collaboration with the Service Manager, Deputy Operations Director, Clinical Leads, Academic Clinical Director, Director of Nursing, Matrons and Clinical Managers, the post holder will ensure that resources are deployed effectively to provide high standards of service, teaching and research, in a patient centred directorate. They will be responsible for the delivery of financial, activity, waiting list and waiting time targets within their scope of responsibility. They will provide line management and leadership to all administrative and clerical staff across the Neurology services. Main duties of the job • To oversee the management of administrative staff and services in support of the provision of high-quality care, teaching and research, within a patient centred environment • Deputise for the Service Manager for all aspects of business/service management for the directorate, including the co-ordination of Neurosciences Outreach Services across the region which includes satellite clinics for Neurology and Neurosurgery in surrounding District General Hospitals • To account for the non-clinical financial allocation of the Directorate. Ensure that the necessary resources are available to deliver clinical and non-clinical services. To ensure that the Directorate delivers financial targets, including balanced budgets, meeting cost improvement programmes and recovering income. In line with the Directorate’s Scheme of Delegations act as Budget Manager for designated financial allocations Working for our organisation You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives. Sheffield Teaching Hospitals NHS Foundation Trust is one of the UK’s busiest and most successful NHS Foundation Trusts. We provide a full range of local hospital and community services for people in Sheffield, as well as specialist care for patients from further afield, including cancer, spinal cord injuries, renal and cardiothoracic services. Sheffield Teaching Hospitals NHS Foundation Trust is partnered with the University of Sheffield and Sheffield Hallam University and so is committed to facilitating the teaching and development of medical and nursing students across the city. The Trust is split into five hospital sites: the Northern General, Royal Hallamshire, Charles Clifford Dental, Jessop Wing and Weston Park Hospitals. We strive to promote a culture of continuous quality improvement and encourage our staff to innovate and adopt ‘best practice’ in order to deliver the highest standard of care to our patients. Education and Qualifications Essential criteria • A degree or equivalent level qualification or considerable relevant experience • A post-graduate qualification in management (or equivalent) or other relevant management qualifications Experience Essential criteria • Staff management experience, including the setting of objectives, appraisal, recruitment and disciplinary issues • Experience of operationally managing services in a complex acute clinical setting • Experience of leading service improvement or modernisation initiatives • Ability to access, analyse and translate to clinical teams, complex data and information, in order to facilitate service improvement • Experience of building effective working relationships with both immediate management and wider clinical teams Desirable criteria • Experience of managing, monitoring and controlling budgets • Experience of developing and implementing strategic service plans and business cases • Experience of using and knowledge of Patient Administration Systems (PAS/PFI) Skills and Knowledge Essential criteria • Excellent oral and written communication skills • Experience of using IT packages: specifically Microsoft Outlook, Word, Excel and PowerPoint • Ability to negotiate and influence staff at all levels of seniority • A detailed understanding of clinical and corporate governance and confidentiality • Excellent organisational skills and an ability to prioritise an unpredictable workload with frequent disruption Personal Qualities Essential criteria • Excellent leadership skills with a high level of integrity and professionalism • Demonstrable self-awareness, an understanding of impact on others and an ability to manage self and maintain professional conduct in difficult and challenging situations • A commitment to promoting equality and diversity in the workplace and in service delivery and development