Right Now Group is working with a well-established logistics company near London Heathrow, providing multimodal freight forwarding services. The company is known for its efficient management of import and export requirements, specialising in agent-to-agent business, particularly handling shipments to and from the Middle East and India.
Role Overview - Air Import Operator:
Our client is seeking an experienced and detail-oriented Air Import Operator to join their small team of four. In this full-time, on-site role, the successful candidate will manage the import air freight process, ensuring timely and compliant movement of goods. This position requires strong organisational skills, a customer-focused approach, and the ability to handle both routine operations and urgent, high-priority shipments.
Key Responsibilities - Air Import Operator:
* Manage the day-to-day import air freight operations, ensuring compliance with regulations and timely delivery of goods.
* Handle all aspects of air import shipments, including booking, documentation (Airway Bills), customs clearance, and cargo tracking.
* Communicate with airlines, ground handlers, customs brokers, and overseas agents to ensure smooth shipment delivery.
* Negotiate rates with air carriers to ensure cost-effective solutions for clients.
* Use E-customs/Descartes systems for customs declarations and to track milestones in the shipment process.
* Coordinate with the small team of 4 to address any operational challenges or delays.
* Maintain accurate records and documentation for all import shipments.
Key Requirements - Air Import Operator:
* Proven experience in air import operations, ideally within a small team environment.
* Knowledge of customs procedures and familiarity with E-customs/Descartes systems.
* Strong communication and customer service skills.
* Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.
* Experience in the logistics sector, preferably with a focus on air imports.
* Experience with agent-to-agent business, especially in the Middle East and India, is beneficial.
Benefits:
* Competitive salary between £26,000 - £32,000, depending on experience.
* 25 days annual leave.
* Full-time, permanent position with a growing logistics company.
* Opportunity to be part of a small, dynamic team with excellent development potential.
If you're an experienced Air Import Operator looking for an exciting opportunity within a supportive team, apply today to join a well-established logistics company.