Business Support Assistant Scale 3 (£19,312 - £19,698)37 Hours, Full TimePermanent Stockport Council’s Business Support Service are recruiting a Permanent Scale 3 Business Support Assistant to work as part of the Boroughwide Hub. You will receive an information booklet about the Boroughwide hub and you will support our Fostering and Social Worker’s teams to process a range of Statutory Checks and support the fast demands of the Service. Tasks will include: - Liaising with the Social Work and Fostering teams, working efficiently and meeting the requirements of the service. - Prioritising and managing your individual workload.- Working accurately towards deadlines with attention to detail towards all applications, checks, information, and paperwork.- Upload and process information accurately to our case management systems, Liquid Logic, Verint, Child View and the DBS System.- Keeping a record of your own workload using IT Applications.- Supporting the Social Work/Fostering Caseworkers to meet Statutory timescales with accuracy and attention to detail. You will have a commitment to providing a high standard of customer service, with strong organisational and interpersonal skills. You will be able to empathise and be sensitive to the needs of the people using our services. You will have previous experience of dealing with customers with the ability to prioritise your own workload and work to tight deadlines. You will work as part of a team and will therefore demonstrate the ability to build effective working relationships with colleagues. You will be able to demonstrate proficiency in working with standard office IT applications including MS Office, MS Teams and Excel. Training will be given to be able to navigate in-house case management systems to retrieve and record information accurately within deadlines. This is a fast-paced environment which works towards statutory deadlines to allow for the best possible outcomes for the service, young people, and their families. The successful candidate will have experience of working in a fast-paced environment and the experience to manage and prioritise their own workload as well as the ability to support their team members. Close Sunday 5th December 2021Interviews TBC Job Profile Job Advert BookletEmployee Benefits Privacy Notice Stockport Council – Valuing Diversity