Key Details: To provide administration support to the Oncology Specialist & Anti-Cancer Treatment (SACT) Coordinator team in the day-to-day running of the booking office. Manage the patient telephone line with incoming and outgoing calls, and assist with enquiries; passing on accurate messages where required. Manage the patient inbound mailbox and voicemailbox to ensure all queries are answered and actioned in a timely manner. To ensure that patients receive a supportive and responsive service tailored to their specific needs. Assist in the booking of simple and straightforward appointments. Assist with the completion of clinic change forms for the provision of adequate clinic capacity. Assist with various other admin related tasks commensurate to the role and support of the delivery of a smooth and efficient administration service to our patients. Assist and support the Haematology bookings team as required. Additional Contact Details Jennifer Wike, Administration Manager OHPCI - on 0300 422 4029 or email to jennifer.wike@nhs.net