Technical Support Specialist
We are seeking a proactive and positive Technical Support Specialist to join our team in Leeds. As an IT Service Desk Engineer, you will provide valuable support for Microsoft 365 environments.
About Us
We are a Leeds-based IT services and consultancy provider dedicated to helping organisations succeed through technology. Our team works with clients across the UK, EU, and US, delivering IT solutions that drive growth, efficiency, and reliability.
Your Role
In this role, you will provide technical support via email and phone, troubleshooting and configuring devices while delivering exceptional customer service. You will work closely with our business support team to produce client quotes and ensure accurate billing.
Your Skills and Experience
* You will have experience administering and configuring the Microsoft 365 platform, including Microsoft Entra, Exchange Online, Teams, SharePoint, and OneDrive.
* Familiarity with Microsoft InTune and Windows AutoPilot for managing settings and device compliance policies is also required.
* You should be able to assemble and replace PC parts and possess strong attention to detail.
Your Benefits
* A competitive salary of £35,000 per annum, plus performance-related annual bonus.
* A professional development support allowance.
* Free on-site parking in our city centre location.
* An 8% employer pension contribution.
Your Future
We are committed to your professional growth, offering training and mentoring from our team. If you are passionate about delivering excellent customer service and have a keen interest in IT support, we would love to hear from you.