Job summary To ensure that the reception area of the practice runs smoothly and provides the highest achievable levels of service to both patients and other members of the practice team including Doctors and Nurses. Suitable candidates will be flexible, willing to cover leave and have the ability to work as part of a team in a busy and dynamic environment. Discretion and experience of working with the public are essential. Main duties of the job Making appointments, Giving out results, Handling incoming mail, Greeting and directing patients. Responding to the needs of both Doctors and Nurses during surgery. Health & Safety awareness (including handling samples),Inputting and extracting information from the practice computer system. General housekeeping e.g. keeping the waiting areas and reception tidy. Preparing the consulting rooms prior to surgery. Scanning letters in patients records on a daily basis and adding the appropriate read codes. Completing and sending referral letters and proformas. Actioning SystmOne tasks on a daily basis. Preferably SystmOne trained. Friendly and approachable.Computer skills. Good face to face and telephone communication skills, Ability to work under pressure and prioritise workload. A friendly team player. About us Dr R. K. Mathews practice is a forward-thinking and innovative provider of primary care services. The practice's mission is to provide a first class primary care service to the people of Grimsby and the surrounding area. It will seek to innovate in its use of resources, both human and technical, in order to maintain its delivery of a high quality service during a period of rising patient demand and changing financial circumstances. Date posted 03 February 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A4106-25-0000 Job locations Stirling Medical Centre Stirling Street Grimsby DN31 3AE Cromwell Road Grimsby DN31 2BH Job description Job responsibilities This Job Description will be subject to review in the light of changing circumstances and is not intended to be rigid or inflexible but should be regarded as providing guidelines within which the individual works. This list is not exhaustive. It lists the main aspects of the job description. Job description Job responsibilities This Job Description will be subject to review in the light of changing circumstances and is not intended to be rigid or inflexible but should be regarded as providing guidelines within which the individual works. This list is not exhaustive. It lists the main aspects of the job description. Person Specification Qualifications Essential GCSE grade A to C in English and Maths Knowledge of NHS and General Practice. Desirable Experience in SystmOne. Previous experience of a GP surgery. Person Specification Qualifications Essential GCSE grade A to C in English and Maths Knowledge of NHS and General Practice. Desirable Experience in SystmOne. Previous experience of a GP surgery. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Dr R K Mathews Surgery Address Stirling Medical Centre Stirling Street Grimsby DN31 3AE Employer's website https://www.drmathewsgp.nhs.uk/ (Opens in a new tab)