Heckfield Place is a beautifully restored hotel on a 400-acre farm in the county of Hampshire, just outside of London. In Marle and Hearth restaurants, we prepare food and drink that celebrates simplicity, the seasons, and a sense of place. We're honoured to hold a green Michelin star at Marle.
Front of House is currently looking for a Deputy Restaurant Manager - Marle
Position responsibilities include but aren't limited to:
* Efficient quality control of the delivery of all food and beverage items.
* To attend and/or oversee all Menu/Service Briefing Meetings.
* To monitor the high standards of cleaning and Health & Safety regulations both back and front of house.
* Manage, motivate, and develop all F&B staff to achieve highest levels of service excellence as well as highly positive staff relations.
* Engage and build relationships with staff, regular guests, first time guests and non-residents.
* Visibly present on the floor during service to serve guests efficiently and consistently as well as monitoring all staff.
* Ensure that excellent quality and superb service is delivered to all customers.
* Maintain a high customer service focus and convey this attitude to all team members.
* Maintain high standards of personal appearance and personal hygiene.
* To oversee induction, training, and support of all new starters.
* To ensure that all staff are always correctly dressed and well-presented and that they always offer professional and effective service to their customers.
Benefits:
* Tronc (Allocation for 2024 was £7,800+ per annum / per person based on full time hours)
* Increased holiday allowance
* Vitality healthcare cover
* Employee assistance programme
* Life assurance scheme (from day one, covering up to 2x your annual salary)
* 50% F&B discount when dining in our restaurants
* Company sick pay
* Enhanced maternity pay
* Enhanced paternity pay
* Recruit a Friend bonus (£1000)
* Monthly employee recognition scheme
* Annual employee parties
* Free staff meals
* Daily briefings with the team, including food tasting – opportunities to work with the Home Farm
* 50% discount on Wildsmith Skin products
* Heckfield Plus - online discounts
* New baby gift
* Christmas gift
At Heckfield we pride ourselves on providing training, development and a chance to progress within the company. If you would like to work in a collaborative and creative environment, please apply now!
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