Our Role
The Supplier Manager is responsible for Supplier Management and Vendor Compliance. This role sits within the Head Supply Chain team and will work with B&M, DC and Finance as well as the wider supply chain team supplier management and performance, and ownership of Vendor compliance best practice. The responsibility for this role lies within the early stages of the supply chain from Supplier set-up/onboarding through to managing exceptions when stock arrives in the DC, and monitoring supplier delivery performance.
What you'll be doing
Supplier Management
* Manage new supplier set-up process with all relevant depts (B&M, Finance, Supply Chain) to ensure Suppliers are set-up in a timely and efficient way.
* Maintain a centralised Supplier database.
* Ownership and management of all TWC Supplier communications, responsible for identifying where supplier comms is required and signing off all messages with relevant SLT. Also responsible for the Supplier Info inbox including monitoring and fielding/forwarding supplier queries to relevant business areas.
* Manage and organise Supplier conferences and workshops, agreeing frequency, budgets, agenda points and business input with SLT.
* Conduct Supplier surveys and present back results and lessons learnt to relevant team members.
* Work with wider business to support non-stock depts onboarding suppliers to ensure compliance standards across supply base.
* Collaborate with our partner brand Charles Tyrwhitt to review alignment of supply base and identify/implement dual sourcing opportunities.
* Identify and propose opportunities to out-source sourcing/procurement specialist to support strategic goals.
Supplier Compliance
* Responsible for setting up Supplier Compliance best practice. Assessing changes to business & supply chain and updating best practice where necessary.
* Regularly work with and visit DC to monitor inbound supplier performance, working alongside DC Operations mgr. and Inbound mgr. to improve process flow and efficiency of inbound operation eg: supplier paperwork, carton sizes, supplier loading plans.
* Set-up, collate and produce regular and ad hoc reports on Supplier performance; score card, fines for non-compliance, Top 20 suppliers, Annual supplier review packs, etc and measure against agreed KPI’s.
* Work with buying teams, Inbound Manager and individual suppliers to manage significant performance issues and ensure action plans are in place and future performance monitored.
* Overall Accountability for the TWC Supplier Manual, supported by input from other functional areas (e.g. DC operations, finance, CSR, QA, legal).
* Produce regular supplier performance reporting and lessons learnt, for SLT/ B&M/QA/DC teams.
* Collaborate with the Sustainability & Compliance team to align on strategic goals and KPI’s for the supply base and to produce comprehensive supplier reporting on all aspects of the supply base.
Misc
* Ensure training materials are updated with changes to business processes on Supplier Management and Supplier Compliance.
* Provide necessary training to business on above areas as and when required.
What we’ll offer you
At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.
* Discount - Up to 50% discount and access to regular Sample Sales.
* Holiday - 25 days rising to 28 with length of service.
* Holiday Buy – opportunity to buy up to 5 days holiday.
* Pension Scheme - enrolled in our Group Personal Pension schemes upon joining the business.
* Bonus - In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility).
* Perkplace Benefits Platform – offering a variety of discounts across well-being and lifestyle.
* Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing.
* Continued Development – We offer structured support from our own in-house Learning and Development Hub.
* Salary Sacrifice scheme for Electric vehicles (dependent on grade and meeting policy eligibility).
* Continued Development - Inclusion on our Leadership Development Programme (eligibility for contracts of 6 months plus Grade D & E roles only).
* Private Healthcare with additional Babylon Digital Healthcare (based on contract duration).
* Life Assurance.
Additional Benefits
* Fruit basket daily.
* Tea and coffee provided.
* Working from Home - option to work from home on Mondays and Fridays.
* Social - Christmas party/social events throughout the year.
* Seasonal Sample Sales.
* Volunteer Day - with a charity of your choice.
* Great Location - Close to transport links - over ground Shepherds Bush station /underground White City & Wood Lane stations. Westfield shopping centre with shops restaurants/bars/cinema and gyms.
Our Equality Diversity and Inclusion statement of commitment
At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.
We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.
We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.
We'd love you to join us on our journey.
Our Sustainability statement of commitment
We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.
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