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Site Service Support Apprentice
Apply From: 05/03/2025
Learning Provider
Delivered by HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED
Employer
FlaktGroup UK Ltd
Vacancy Description
* Assist with customer calls, maintain accurate records, and support the admin team with key tasks.
* Develop excellent IT and communication skills while working closely with a supportive team.
* Handle customer phone calls and provide excellent service.
* Assist with chasing maintenance renewal purchase orders and service quotations.
* Prepare and manage company documentation, including PQQ completion.
* Support the admin team with filing documents and updating the Dynamics CRM system.
* Contribute to month-end reporting by assisting with "logging off" report sheets.
Key Details
Vacancy Title
Site Service Support Apprentice
Employer Description
FläktGroup is a leading provider in the HVAC industry, specializing in innovative air systems and solutions for diverse sectors. With a strong focus on sustainability, we deliver high-quality services to clients globally. We are dedicated to fostering talent and offering growth opportunities to our apprentices.
Vacancy Location
Dolphin House Moreton Business Park HR4 8DS
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000306743
Key Dates
Apply From
05/03/2025
Closing Date For Applications
2025-03-14 23:59:59
Interview Begin From
Possible Start Date
2025-04-01 00:00:00
Training
Training to be Provided
Formal training is delivered at HWGTA, located in Hereford (HR4 9SX). You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and Maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Admin Level 3 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.
Learning Provider
HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED
Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Analytical skills, Team working, Resilience under pressure.
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