Fixed Term Contract, 12 months Security Clearance required, work from home with occasion travel About CDW CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers around the Globe. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United States, United Kingdom and Canada. CDW prides itself on “making amazing happen”. Our relationships are fueled by our deep expertise and are grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same.From the teammates beside us to the leaders who guide us, we move forward together. Key responsibilities: Tenant Administration: Create and manage users Create and manage groups in M365 for distribution list, security groups or shared mailbox Manage global settings for applications like email, sites, and the Office suite Manage and define password policy for users and expiration date Manage organization profile and release preferences Control the access levels of users depending on who can access Microsoft 365 admin centre Management of Enterprise licenses in terms of availability monitoring Microsoft OneDrive For Business Administrators should also have insight into volume of content is being stored in the tenant by users Analysing and understanding existing permission and meeting the compliance as per SZC Organization policy Working with end users for OneDrive sync client management OneDrive internal and external access management and enablement, access delegation etc. Exchange Online Services Create and manage recipients, mailboxes, mailbox access, mailbox size, mail archival & features Distribution lists, and Security group management via O365 admin portal Microsoft Outlook related issues for desktop, web and mobile clients SharePoint Online Services Managing SharePoint tenant configuration and settings Manage all SharePoint Online sites for Creation, deletion and resolve L2 Issues Restoring deleted sites / site collections Moving/copying sites, contents in libraries and lists Creation of new Site Collections, Sites, Lists and Libraries Trouble shooting OOTB and existing features and End user Query Resolution Qualifications, Skills & Experience Administration experience Security clearance M365 experience Essential Attributes Positive attitude and influence to others, a real ‘Team Player’ Methodical and quality-minded with a right-first time approach to all work. Passionate, professional, with a ‘can-do’ attitude at all times Communicates honestly, openly, and consistently well showing attention to detail and remaining calm and patient when under pressure. Ability to recognise when to request support Works on own initiative, or as a team, towards agreed common goals. Open, honest, and approachable at all times. Flexible about working hours and work locations; prepared to travel. Punctual, reliable, and well presented More about CDW and your career with us: At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes whom you will learn and forge strong relationships with. Bring your best true self — and your best ideas — to CDW. Because diverse perspectives bring forth better problem solving — and better solutions for our customers in a rapidly evolving technology landscape. CDW is an equal opportunity employer committed to maintaining a policy of non-discrimination towards all coworkers and applicants for employment in all aspects of employment. CDW does not discriminate against any applicant because of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion/belief, sex, sexual orientation, veteran status, or any other basis that is prohibited by local employment law, including those protected by the UK Equality Act 2010. We encourage candidates from all walks of life to apply and join us in our mission of cultivating a culture of belonging, diversity and inclusion for better collaboration, innovation, and business results. Together, we strive to create a workplace where everyone feels like they belong and is empowered to bring their full energy, capabilities and authenticity for coworker and business benefits. Will you be a part of it? What we offer: Life Assurance Competitive Contributory Pension Private Medical Insurance Enhanced Maternity Pay 25 days holiday bank holidays Option to buy additional holiday Dental Insurance Season Ticket Loan additional perks