Operational Resilience, TPRM, Crisis Data and Tooling Manager
The Vacancy
Job Title: Operational Resilience, TPRM, Crisis Data and Tooling Manager
Contract Type: Permanent
Location: Bradford, Petersfield, Chatham or London
Working Pattern: Hybrid—typically a couple of days a week in the office. Part-time or flexible arrangements are considered to support work-life balance.
What We Offer:
* Holidays: 25 days holiday up to 30 days (depending on service)
* Pension: We will contribute up to 10%
* Maternity/Paternity: Enhanced maternity (after successful completion of probation) and 4 weeks paternity leave
* Workations: Opportunity to work abroad 20 days a year (approved list of countries)
* Volunteering: 2 paid days to ‘give back’ to the charity of your choice
* Development: LinkedIn Learning for all
* Medical: Opportunity to opt in for Private Medical Insurance
* Bonus: Discretionary annual bonus
The Role:
This role focuses on the development and delivery of Operational Resilience reporting across the Groups Business and IT functions. You'll play a key part in ensuring the Group can maintain critical operations during periods of disruption. The role also involves managing and configuring updates and enhancements to our resilience tools, including Fusion Risk Management and Everbridge Crisis Management.
Key Responsibilities:
* Day to day management of the Operational Resilience Tools (Fusion and Everbridge) including access management, training, and data quality.
* Basic configuration of Fusion fields and processes to ensure data captured is relevant to Vanquis.
* Supporting the development of a roadmap of system changes and enhanced functionality to Operational Resilience Tooling.
* Managing and undertaking testing for major tooling releases and agreed deployment changes.
* Ownership of processes to ensure accuracy and effective data capture for operational resilience.
What We’re Looking For:
* Highly numerate / analytical mind.
* Rigorous attention to detail.
* Technical problem solving - active listener.
* System API knowledge.
* System Admin knowledge – ideally Salesforce based products.
* Strong influencing skills with experience of pitching to senior audiences.
* A good understanding of the regulatory requirements related to Tooling and Operational Resilience.
* Collaboration and confident stakeholder management skills.
Offers are subject to satisfactory background checks, including credit, fraud, and employment references.
Who We Are:
At Vanquis, we deliver caring banking so our customers can make the most of life’s opportunities. We’re now a FTSE All Share company and leading specialist bank.
Vanquis has been named one of the Financial Times UK’s Best Employers 2025, ranking in the top 50 nationwide. Our dedication to making a real difference for customers and supporting our colleagues remains at the heart of what we do.
We take care of our colleagues as well as our customers, creating a rewarding and supportive work environment.
Vanquis Bank is an Equal Opportunity Employer
We embrace everyone’s unique strengths and identities to be themselves at work. Regardless of how you identify yourself, your experiences and background help enrich our teams.
If there’s anything we can do in the recruitment process to help you achieve your best, get in touch at careers@vanquis.com.
The Company
At Vanquis, we’ve been empowering lives since 1880. We’re committed to our colleagues as well as our customers, offering competitive salaries, comprehensive benefits, and recognition schemes.
The Benefits
* Competitive base salary and rewards
* Private Medical Insurance
* 25 days holiday entitlement (max 30 days)
* Defined contribution pension scheme
* Discretionary bonus scheme
* 2 paid days to support a charity of your choice
* Flexible, hybrid, & dynamic working policies
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