Deputy Centre Manager (Live-in role – Nottinghamshire Centre)
Reports to: Centre Manager
Responsible for:Dog Welfare Assistants and centre volunteers Salary: £28,161.60 Per annum Hours: 40hrs per week on a rolling rota basis including weekends & Bank Holidays Location: Jerry Green Dog Rescue, Warsop Lane, Blidworth, Nottinghamshire, NG21 0PG
This is a live-in role with the property comprising of a 2 bedroom flat, located on the first floor of the rescue centre. A separate Service Occupancy Agreement would be in place in this regard.
About Us:
All dogs deserve a good life and a safe, loving home. We exist to provide a safe place for dogs without a home, and to find new loving places for them to live. We currently have three operating centres in North and South Lincolnshire and Nottinghamshire, and also provide support and community specific initiatives across East Yorkshire. Our Central Office is located on our North Lincolnshire site, near Brigg.
Main Purpose of the Job:
To support the Centre Manager to fully utilise our resources, to maximise Centre productivity and deliver against the organisations strategy and Centres Plan. To be the operational focal point on a day-to-day basis, ensuring that dogs are cared for and rehomed, to a high standard. In addition, ensuring that every intake and rehoming opportunity is exploited, using a sound dog population management approach including Home from Home and Boarding kennels.
Directly line manages the Dog Welfare Assistants (DWA), to promote the Mission, Vision and Values of the charity. To promote a positive and happy workplace, celebrating success. Be responsible for completing reporting staff’s 1-2-1’s and ensuring appropriate standards of performance.
Key Tasks and Responsibilities:
To take the day-to-day lead in operations at the centre to include:
Dog Welfare Team Management
* To manage and take responsibility for the dog welfare team including but not limited to: staff induction training and development in line with charities training manuals across all areas, including but not limited to; Dog Welfare, Health and Safety, Employment Law and GPDR.
* Accountable for the performance management of the DWA’s including but not limited to; probation reviews, 121s, work plans following the appropriate policies and procedures. This will include minute and note taking, filing and ensuring that the timelines of delivery are adhered to.
* Working with the current HR database to ensure all leave requests, sickness absences and any other absences are administered in a timely manner.
* To take the lead in supporting the team to assess all intakes for their suitability for Home From Home rehoming.
* To take the lead in supporting the paid and unpaid workforce to deliver our strategic aims which have a strong focus on Home From Home rehoming.
Operations and Dog Welfare
* Take responsibility and accountability for dog population management in Centre, ensuring that the number of dogs in our care is appropriate to the resources available, be proactive in ensuring our population is diverse but in addition exploiting intake of easy to rehome dogs alongside the dogs requiring addition support, or with higher rehoming criteria.
* Ensure dogs entering the Centre are cared for to a high welfare standard as outlined in the policies and procedures; they are appropriately assessed and have been given an appropriate rehoming criteria. In addition, taking overall responsibility for administration required. Having an ability to demonstrate empathy towards all animals in the care of JDR and when dealing with sensitive situations.
* To be the champion of high dog welfare, taking a modern and effective approach to dogs care plans, their welfare and training, exploiting every opportunity for dogs to be away from the kennel environment, including fostering, B&B foster and office day care.
* Take an active role in the Deputy Centre Manager Peer group, sharing learning and experience.
* Be responsible for taking the lead for transferring dogs to other centres to give those dogs further rehoming opportunities.
* Work in partnership with the Centre Trainer, to support those dogs in our care who require additional support, ensuing that staff complete any agreed interventions.
* Ensuring that dog’s medical needs are met and the dogs receive initial and any ongoing medical interventions, following the charity’s procedures.
* Assisting the Centre Manager and the Centre trainer regarding rehoming and euthanasia decisions, as appropriate. Assisting the Centre Manager in overseeing the Boarding Kennels and dogs in the care of JGDR in line with all local Council boarding licensing and regulations.
* Support the Centre Manager to ensure Dog Welfare Assistants and Volunteers provide excellent customer care at all times.
Live-in Responsibilities
As part of the service occupancy agreement (separate to the terms and conditions of employment), you will be expected to carry out;
* Boarding checks as per Boarding License
* Pregnant mother and puppy care (evening intervention)
* Care for post op dogs
* Medication needs (may be evening intervention)
Please note, this list is not exhaustive and an Opt Out of Working Time Regulations may be discussed.
Other Areas of Responsibility
* Effectively and efficiently, support the Centre Manager to comply with the charities policies and procedures and all necessary Health & Safety regulations.
* Assist in the organisation and support of fundraising and communications activities within the area, including volunteer recruitment and support and developing new business opportunities. Helping to develop the customer experience in order to maximise the assets of the site and the potential income revenue from customers.
* To monitor the fabric and fittings of the building and ensure that housekeeping and buildings standards are to the required standard.
* Help build relationships with veterinary professionals, members of the press and other relevant organisations in the sector and support visits from external organisations as required.
* Any other duties commensurate with the post.
Diversity & Accessibility
Jerry Green Dog Rescue is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please contact HR, at: hr@jerrygreendogs.org.uk.
How to apply
If you would like to apply, please email your CV and a personal statement or covering letter, including any relevant qualifications or experience suitable for this role, along with your driving status and scale of notice period from current role for operational needs to hr@jerrygreendogs.org.uk
Interviews will be held at the Nottinghamshire Centre on 20th & 21st March 2025
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Role summary
Location: Nottinghamshire
Deadline: Friday 28th February - 5pm
Hours: 40 per week on a rolling basis including weekends & Bank Holidays
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