Partner Experience Specialist (Temporary Role)Location: Burton-upon-Trent, Staffordshire, DE14 1SPSalary: £24,282 per annum (hourly rate equivalent)Contract: Temporary – 6 to 8 weeks We are looking for a proactive, customer-focused Partner Experience Specialist to join us for a temporary role lasting 6-8 weeks. Based in Burton-upon-Trent (DE14 1SP), this role involves supporting our partners with account queries, commission payments, and offering expertise on processes while working closely with the regional sales team. Key Responsibilities: Manage incoming partner enquiries (via phone or PC) Handle partner account management and administration Provide commission and account support Assist with query resolution and technical support Deliver proactive customer care Experience & Skills: Telecoms experience (preferably with outbound proactive contact) Interest in mobile and telecommunications technology Basic understanding of telephone account management Data entry, query resolution, and Excel skills CRM experience (Salesforce preferred) Proven success in an internal sales or customer service role Personal Attributes: Dynamic, upbeat, and positive personality Self-starter with the ability to work within a team Excellent communicator, both verbal and written Strong follow-through and delivery on promises PC literate (Excel, PowerPoint, Word); CRM experience is a bonus Numerate with the ability to interpret sales data Assertive and calm under pressure Team player with a “can-do” attitude Package: Hourly rate equivalent to £24,282 per annum Working hours: 9:00 a.m. to 5:00 p.m. (Monday to Thursday), 1-hour lunch break Free on-site parking Location:Burton-upon-Trent, Staffordshire, DE14 1SP Reporting Structure:Reporting to the Partner Experience Team Leader and working closely with the Regional Sales Team. If you're passionate about telecoms, customer service, and looking for a temporary opportunity, apply today to join a supportive, dynamic team Distinct Recruitment Privacy Policy