Job Title: Mid-level User Researcher / Senior User Researcher UKIC DV CLEARANCE ESSENTIAL - Candidates must currently hold this clearance Location: London - 4 days per week Salary: Up to £70,000 Job Type: Permanent Are you passionate about understanding user needs and making critical services accessible to everyone? Our client is seeking a Mid/Senior Level User Researcher to join their expanding team of dedicated professionals. This is an excellent opportunity to be part of a rapidly growing community, working on high-profile projects across government, defence, security sectors, and private organisations. As a User Researcher, you will be engaged in various project phases, from rapid Discovery for new products to usability testing and providing insights for business transformations. Your work will have a significant impact on digital services, and you will be supported in gaining recognised certifications in User Research and Service Design. Key Responsibilities: Plan and execute user research activities using appropriate qualitative and quantitative techniques. Analyse and synthesise research findings to generate insights about service users. Test service designs with users, from prototypes to interactive digital services. Communicate research effectively to enable evidence-based decisions. Foster a passion for user needs within your team through collaboration and co-participation. Champion inclusion, equity, and accessibility in research activities. Share research best practices with User Researchers across the organisation. About You: 3 years of commercial experience in user research. Proficiency in various user research methods (qualitative and quantitative). Ability to link research aims to project goals or strategic objectives. Confidence in developing and communicating core user research artefacts. Strong relationship-building and stakeholder management skills. Proactive, self-starter with a drive for excellence. If you are ready to make a difference and thrive in a collaborative environment, apply now to join this dynamic team