Salary:
Competitive Salary + Bonus + Excellent Benefits
Trade Counter Assistant - Newry, Co. Down - Bassetts
So, who are we? We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary there are also benefits on tap - including:
* Annual leave (increasing with length of service)
* A generous pension scheme (matched up to 9%)
* Potential to earn bonuses
* Enhanced maternity / adoption leave
* Access to a great range of online and high street discounts
* Free access to healthcare
* Our popular YuLife app
* Our Cycle to Work scheme
As a Trade Counter Assistant based in Newry, Co. Down, you'll be responsible for:
* Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations.
* Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships.
* Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service.
* Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse.
This is a full-time, permanent role working 42.50 hours per week Monday to Thursday 07.30am - 5.00pm, Friday 07.30am - 4.00pm and alternate Saturday mornings from 09.00am - 12.00pm.
And here's what we'd like you to have:
* Industry or merchant experience is advantageous.
* Proven experience in sales or customer service role.
* Excellent communication skills and confidence in customer interactions.
* Dependable team player, prepared to support in all areas of the branch with a strong work ethic.
* Eagerness to learn, with a positive and enthusiastic attitude.
We look forward to receiving your application!
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