Credit ControllerLocation: Office based in Yate, BristolSalary: £25,000 per annum plus bonusJob type: Full-time, Permanent (37.5 hours per week, Monday-Friday)
We are a Bristol based wholesale company, and are currently seeking a Full-time Credit Controller to support our busy accounts team at our head office.
Benefits include:
20 days holiday + Bank Holidays, increasing to 25 days with length of service
Workplace Pension Scheme
Life Assurance Scheme – enrolment from day 1 of employment
Income Protection Scheme – enrolment from day 1 of employment
Access to Employee Health Assured Program (EAP)
Staff discount on company goods
Free onsite car parking and covered bicycle rack
Free annual eye test
Study Support – If required
We are one of the largest independent foodservice companies in the Southwest. We supply a full range of frozen, chilled, and ambient foods together with an extensive range of non-food catering products.
The Role:
This position will suit someone who has a flexible, positive attitude, is comfortable managing their own workload and ideally has previous Credit Control experience, however we will also consider applicants who have previous customer service experience and are looking for their first role in accounts/finance.
Responsibilities will include but are not limited to:
Chasing outstanding debts by telephone, email and letters
Investigating and resolving credit control queries and invoice discrepancies
Assisting with monthly statement runs
Generating credit control reports to plan daily and weekly call schedules
Working with customers to arrange payment plans and/or payments
Providing support to other members of the accounts team as and when required
General and ad-hoc administration duties as requested
Skills & Attributes:
Previous credit control experience is desirable however, individuals with customer service or call centre experience in a different sector will also be considered
Computer literate and able to learn new systems quickly
Good level of numeracy and English literacy skills
Excellent verbal and written communication skills, confident to deal with uncomfortable situations that may arise with clients who owe money and keep a positive attitude
Comfortable making and answering telephone calls with a professional and friendly telephone manner
Highly organised with the ability to work under pressure and to deadlines remaining calm in challenging situations
Ability to work in a team as well as individually
Self-motivated with good time management skills
A positive attitude, a willingness to learn and a desire to show initiative
Good attention to detail with the ability to recognise problem accounts and highlight these to the relevant Manager
All applicants must provide proof of eligibility to work in the UK. We are an equal opportunity employer, dedicated to a policy of non-discrimination. Only successful applicants will receive a response