Forseven, a revolutionary company looking to transform the EV industry through cutting-edge technology and innovative engineering practices, is seeking an Financial Services and B2B Global Operations Manager to join our highly skilled and dynamic team. This pivotal role will operate in one of our offices in Leamington Spa and Bicester, where the successful candidate will have the opportunity to work alongside some of the most visionary minds in the automotive field.
This is a rare and exciting opportunity to become part of a scale-up, where your contributions will play a crucial role in shaping the future of our forward-thinking company. With its rapid growth trajectory and dynamic nature, Forseven offers you an exceptional platform to execute our vision as we expand into new horizons.
The opportunity
The Financial Services and B2B Global Operations Manager will implement the Financial Services strategy and B2B initiatives at the regional level, supporting the delivery of tailored financial solutions to drive sales. This involves developing roll-out plans, conducting market analyses, and ensuring complex business requirements are understood and backed by key stakeholders. The role requires close collaboration with Sales, Aftersales, Product, Pricing, Brand, Customer Experience, and Finance teams to create a competitive customer offering. Additionally, this role will support the Head of Financial Services & B2B, advancing multiple business priorities simultaneously.
What you’ll do
* Co-Building out the core capabilities and products suite required by the Financial Services strategy goals.
* Closing the necessary suppliers’ agreements required by the Financial Services strategy goals.
* Ensure compliance with local regulations with adequate monitoring of activities.
* Implement a first-class digital end to end customer journey.
* Scout, analyze and report any Regions (market) specific needs. When applicable recommend adaptions / improvements towards the strategy blueprint.
* Work closely with Sales & Aftersales departmental heads to map and develop comprehensive customer journeys, working in close collaboration with the Customer Experience & Innovation team to bring those journeys to life.
* Building and optimizing Financial Services and operational processes and policies that will be required across multiple regulated environments.
* Collaborating with cross-functional teams to capture business requirements and implement.
* Maintain adequate reporting and proactive mitigation measure when necessary to ensure the delivery of financial solutions on time.
* Contributing to regular Business Plan submissions presented to senior leadership, working closely with the Finance team in areas pertaining to Financial Services Operations.
* Ensuring high levels of data quality and process consistency across Financial Services.
Who you are:
* Bachelor’s / master’s degree in business administration, Finance, or related field.
* Sound experience in Financial service solutions
* You will bring entrepreneurial, out-of-the-box thinking to drive innovation and creativity in this role.
* Excellent skills in PowerPoint and Excel.
* Knowledge of insurance products is beneficial
* Strong analytical skills with the ability to interpret complex data and generate actionable insights.
* Excellent communicative and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
* Understanding of a scale-up environment and the need to build robust processes to set the business up for success.
* Robust experience with digital customer journeys, CRM systems financial services configurators and how they interact with the customer journey.
* Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
* Strong understanding of the automotive industry landscape, financial services suppliers and customers’ expectations.
* At ease in closing supplier agreements and ensuring permanent review of performance.
About us and our culture…
At Forseven, we are more than just a team of professionals; we are dynamic innovators, visionary collaborators, and trailblazers who believe in making a difference. Our passion lays in revolutionising the electric vehicle industry through our cutting-edge advancements and sustainable solutions that aim to transform the way transportation is perceived.
Currently operating under stealth mode, our focus is entirely directed towards achieving excellence as pioneers in creating sustainable mobility solutions which will help shape the future of transportation.
We're looking for enlightened individuals who possess an unwavering passion, relentless drive, and insatiable curiosity to question conventional norms and push beyond perceived limitations.