Job summary Are you passionate about mental health and ready to make a real difference in people's lives? We have an exciting opportunity for an Administration Manager to join our vibrant, multi-disciplinary Adults Community Mental Health Service in Slough. Our Slough Community Mental Health Service is a well-established group of dedicated professionals, including social workers, community mental health nurses, consultant psychiatrists, psychological therapists, occupational therapists, community support workers, employment specialists, and administrative staff. Jointly funded by the Berkshire Healthcare NHS Foundation Trust and Slough Borough Council, we are committed to providing top-class care and support to adults with significant mental illnesses and their carers. Why Join Us? Collaborative Environment: Work alongside a diverse team of experts in a supportive and dynamic setting. Impactful Work: Play a crucial role in delivering a range services, to improve the lives of our service users. Professional Growth: Gain valuable experience and training while making a tangible difference in the community Main duties of the job What We're Looking For: As an integral member of the management team, you'll support the effective operational management and leadership of the service. You'll act as the senior point of contact for all administrative matters, communicating complex, sensitive and confidential information including patient data, co-ordinating communication and making appropriate decisions to escalate to senior managers when necessary. Someone who can promote and encourage good working relationships across the service by supporting effective communications channels, reviewing and improving existing procedures where necessary. You'll act as the senior point of contact for all administrative matters, communicating complex, sensitive and confidential information including patient data, co-ordinating communication and making appropriate decisions to escalate to senior managers when necessary. You'll liaise confidently and effectively with all levels of staff within the Trust, including patients and visitors, voluntary and external organisations including Slough Borough Council. To provide operational leadership to the teams of administrative, reception and secretarial staff to ensure a responsive and flexible service. To plan and allocate resources as required ensuring the efficient use of such resources. About us Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish. Our values at Berkshire Healthcare are: Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutions Your wellbeing is important to us. Some of the benefits of working for us include: Flexible working options to support work-life balance 27 days' annual leave rising with service opportunity to buy and sell Generous NHS pension scheme Excellent learning and career development opportunities 'Cycle to Work' and car leasing scheme including electric vehicles Access to a range of wellbeing tools and services Discounts at hundreds of popular retailers and restaurants Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality Generous maternity, paternity, adoption and special leave Free parking across Trust sites Date posted 30 January 2025 Pay scheme Agenda for change Band Band 6 Salary £39,205 to £47,084 a year per annum (inc. of HCAS) Contract Permanent Working pattern Full-time Reference number 371-MHS680 Job locations New Horizons Slough SL2 5BX Job description Job responsibilities The must haves for this role: Experience of working in a business or administrative role Degree or equivalent qualification or demonstrable level of knowledge in a relevant discipline Excellent knowledge and experience of using a variety of IT packages (such as MS Office) and other electronic systems (RiO, ESR, Dragon Software, etc.) For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Gemma Catchpole on 01753 690 950 or email: Gemma.Catchpoleberkshire.nhs.uk wholl be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible. Job description Job responsibilities The must haves for this role: Experience of working in a business or administrative role Degree or equivalent qualification or demonstrable level of knowledge in a relevant discipline Excellent knowledge and experience of using a variety of IT packages (such as MS Office) and other electronic systems (RiO, ESR, Dragon Software, etc.) For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Gemma Catchpole on 01753 690 950 or email: Gemma.Catchpoleberkshire.nhs.uk wholl be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible. Person Specification Education/Qualifications Essential Degree or equivalent qualification or demonstrable level of knowledge in a relevant discipline Business or Administrative qualification (NVQ 4 in Business & Administration or equivalent) or equivalent experience in a relevant discipline Previous Experience Essential Experience of working in a business or administrative role. Excellent knowledge and experience of using a variety of IT packages (such as MS Office) and other electronic systems (RiO, ESR, Dragon Software, etc.) Demonstrable experience of coordinating administrative processes within a busy office and/or care environment. Experience of managing data for performance and reporting purposes Desirable Experience of supervision of staff including performance and absence management. Knowledge & Skills Essential Work effectively within a team and manage others' workload Person Specification Education/Qualifications Essential Degree or equivalent qualification or demonstrable level of knowledge in a relevant discipline Business or Administrative qualification (NVQ 4 in Business & Administration or equivalent) or equivalent experience in a relevant discipline Previous Experience Essential Experience of working in a business or administrative role. Excellent knowledge and experience of using a variety of IT packages (such as MS Office) and other electronic systems (RiO, ESR, Dragon Software, etc.) Demonstrable experience of coordinating administrative processes within a busy office and/or care environment. Experience of managing data for performance and reporting purposes Desirable Experience of supervision of staff including performance and absence management. Knowledge & Skills Essential Work effectively within a team and manage others' workload Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Berkshire Healthcare Foundation Trust Address New Horizons Slough SL2 5BX Employer's website https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)