The Newcastle upon Tyne Hospitals NHS Foundation Trust
The Newcastle Hospitals are looking to appoint a Dispensary Manager who will join the dispensary team based at The Freeman Hospital. This is a challenging and exciting opportunity for a Pharmacy Technician who would like to develop their managerial skills and achieve their full potential working in a busy acute hospital dispensary setting.
The person appointed will support the Specialist Lead Technician in the implementation of agreed strategy changes and provide direct leadership and support to their team ensuring delivery of change within set time scales.
Technicians interested in this position are required to bring with them motivation, an enthusiasm to promote new ideas, a determination to succeed in a challenging environment, the willingness to accept considerable delegated responsibility, the ability to remain calm under pressure, and a commitment to future developments in pharmacy services.
Previous applicants need not apply.
* Interview Date: 28 January 2025
* 37 hours 30 minutes/week
* You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
The successful candidate will support the Deputy Dispensary Manager in achieving effective deployment of Technicians, Assistants, and Pharmacists in line with agreed capacity and contingency plans ensuring the timely delivery of medicines provision to facilitate rapid patient discharge.
The Dispensary Manager will work closely with the Specialist Lead Technician to maximise efficiency, minimise waste, and ensure a patient-focused service is delivered. The post holder will be responsible for the close monitoring of prescription turnaround times, dispensary workload, and dispensary stockholding ensuring Key Performance Indicators are achieved and any implemented organisational change has a positive impact on dispensary activity.
This challenging role requires a GPhC registered technician who can demonstrate excellent leadership and organisational skills, and who can communicate effectively across all disciplines. The ability to prioritise and independently manage their own workload is also a requirement of the role.
Applicants must hold an approved accredited checking technician qualification.
The successful candidate will be expected to participate in late duties, Bank Holiday Duties, and Weekend Working.
Job responsibilities
* To perform the role of an experienced, registered pharmacy technician including advice, supervision, and co-operation with colleagues, particularly in relation to support/cover for absent colleagues.
* To manage the Dispensary Services FH or RVI by providing direction to all grades of staff, including Pharmacists, working therein in addition to routine management of technical staff.
* To contribute to the review of Trust Dispensary Services, to improve efficiency and establish greater integration.
* To support the training and assessment of staff within Dispensary Services.
* To manage technicians providing support to one-stop Dispensing Services.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month's pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Experience
* Post qualifying experience with some of that time in a hospital.
* Experience of working in a Pharmacy Patient Services environment.
* Experience of supervising staff.
* Practical experience of working as a designated checker.
* Experience of managing staff.
Qualifications
* S/NVQ Level 3 in Pharmacy Services and approved underpinning knowledge e.g. BTEC in Pharmaceutical Science or equivalent recognised pharmacy technician qualification. Registered with GPhC.
* Registered with GPhC.
Knowledge
* Knowledge and understanding of all technical aspects of pharmacy patient services, supported by practical experience. Supplemented by short courses and in-house training.
* Knowledge and understanding of the Law and Ethics relating to the dispensing of medicines.
* Working knowledge of current COSHH and Health and Safety Legislation.
* Evidence of professional CPD.
* Knowledge and understanding of the current training requirements for pharmacy support staff.
* Awareness of Trust policies and procedures relating to dispensary services.
* Knowledge of final accuracy checking procedures.
Skills
* Excellent organisational skills.
* Excellent customer care.
* Ability to maintain a high standard of accuracy in a busy environment.
* Ability to manage change.
* Flexible approach to developing services.
* Ability to use own initiative.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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