Overview
We are looking for a friendly and professional Receptionist to join our dental clinic. The ideal candidate will be the first point of contact for our patients, providing excellent customer service, handling administrative tasks, and ensuring smooth clinic operations.
Duties
1. Greet and welcome patients with a warm and professional attitude.
2. Answer phone calls, schedule appointments, and manage the clinic’s calendar.
3. Maintain and update patient records accurately in the system.
4. Handle patient inquiries, provide information about services, and address concerns.
5. Process payments, issue invoices, and manage billing procedures.
6. Coordinate with dentists and staff to ensure efficient patient flow.
7. Keep the reception area clean, organized, and presentable.
8. Follow confidentiality policies and maintain patient privacy.
Skills
1. Previous experience as a receptionist, preferably in a medical or dental setting.
2. Strong communication and interpersonal skills.
3. Proficiency in using scheduling software and office tools (e.g., Microsoft Office, dental management software).
4. Ability to multitask and work efficiently in a fast-paced environment.
5. Professional appearance and a positive attitude.
6. High school diploma or equivalent; additional certification in office administration or customer service is a plus.
Preferred Qualifications:
1. Familiarity with dental terminology and procedures.
2. Fluency in English.
If you are a detail-oriented, friendly, and organized individual with a passion for patient care, we invite you to apply for this role.
Job Types: Full-time, Permanent
Pay: £11.44 per hour
Expected hours: 40 per week
Benefits:
1. Casual dress
2. Flexitime
3. On-site parking
4. Referral programme
Schedule:
1. Monday to Friday
2. Overtime
3. Weekend availability
Ability to commute/relocate:
1. Gosport PO12 3AJ: reliably commute or plan to relocate before starting work (preferred)
Language:
1. English (preferred)
Work Location: In person
Application deadline: 20/02/2025
#J-18808-Ljbffr