The Ambition
- Support with daily workload and delegation to team
- Supervise work, check completion and deliver to expectation set by line manager
- Use business communication tools for completion of tasks and ensure your team understand all key functions
- Understand all process and procedures and set the example for others
- Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles
- Understand daily controls and how to set up the store
- Understand company policy and rules regarding security measures and demonstrate compliance and controls
- Compliance with all till and cashing up controls
- Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
- Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
- Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
- Understand KPI targets and expectations to achieve results
- Demonstrate commercial awareness and adopt right product, place and time compliance
- Understand the Frasers structure, elevation strategy and initiatives
- Engage with and feedback issues to contribute to the wider business
- Support senior management to coach the team
- Understand and support performance management processes
- Understand your individual role and responsibilities and how they impact the team
- Demonstrate day to day best practice standard and compliance
- Support the team and act as a role model
- Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store
The Rewards
* Basic Salary £28,256 per annum
* 20% Staff Discount across all Frasers group Stores
* 50% uniform discount
* Commission across a wide range of products
* Long service awards
* Excellent bonus scheme
* Clear career path opportunities and new exciting training programs
The Requirements
- Experience of leading a team within a retail environment
- Knowledge of and passion for luxury brands
- Ability to drive sales through excellent service
- Understanding of visual presentation and how to impact sales floor commercially
- Ability to motivate a team with effective communication
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