Claims Handler Purpose: To work within an established team and proactively manage a caseload of highway claims through to completion. Reponsibilities: Manage a caseload of highway claims from start to finish - Compiling reports, reviewing evidence, assessing liability and communicating decisions to claimants. Where required, negotiating settlement of claims within agreed authority levels. Maintain accurate claim records within our reporting system. Manage input from loss adjusters on cases they are instructed to handle. Build strong and collaborative relationships with our clients. Provide excellent levels of customer service Experience: Claims handling experience essential. Experience handling highways and personal injury claims would be advantageous. Excellent communication and customer skills. Ability to work within a team and provide training for less experienced colleagues. Please apply to be considered