Role: Finance Administrator Location: New Milton Salary: From £24,500 per annum, plus benefits Contract: Permanent Hours: Monday to Friday – 9am to 5pm (35 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company. By joining us as a Finance Administrator you will play a pivotal role in achieving our vision: Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers. Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential. Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way. A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers Consistent: We deliver dependable results, building trust with customers and colleagues. Simple: We simplify the complex, ensuring our financial processes are straightforward and understood. Clear: We communicate with clarity, making information accessible and transparent to all stakeholders. Your Role, Your Impact As a Finance Administrator, you will be providing administrative support to the Service Charge Accounting Team in our New Milton office. Key Responsibilities: Delivering accurate financial statements to customers including the collation of documents, ensuring a high-quality service in a timely fashion Deliver to Service Charge teams productivity metrics and contribute to the positive team culture and delivery working closely with operational staff Deliver service charge estimate information to customers, including the collation of documents, ensuring a high-quality service in a timely fashion Regularly communicate with the wider service charge accounts team to support ad-hoc tasks as required Ability to use a variety of systems to deliver the financial statements and estimates to customers Take full responsibility of workload and contribute positively and effectively to the team through creative ideas, tested processes or feedback from colleagues/external parties Working closely with Property & Development Managers, External auditors and suppliers along with our internal Purchase Ledger, Billing and other finance teams Landlord Groups Customers Required Skills & Qualifications: Educated to GCSE (or equivalent) level with passes in English language and a relevant mathematical / accounting subject A minimum of 2 years’ experience of working in an administrative role Good working knowledge of Microsoft Word & Microsoft excel What’s in it for you? Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues. Diversity We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. Ready to make a difference? If you’re ready to take the next step in your career and make a difference we’d love to hear from you All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort.