The closing date is 21st Jan 2025
Anticipated Interview date(s) 20/11/2024
Job summary
The role will be required to provide efficient and effective administrative duties to Musgrove Park Hospital (MPH) within our ENT Team.
The team member will also provide flexible administrative support to the ENT booking office as required and requested by the Operational Support Manager to support service requirements.
The post requires flexibility and the ability to provide a wide range of administrative and typist duties as the services develop.
Main duties, tasks & skills required
Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.
Booking of 2-week-wait suspected cancer referrals.
Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary.
Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner.
Type all forms of clinical correspondence as dictated by clinical staff, by use of audio or copy typing. Produce copies for appropriate agencies, filing copies in correct sequence, ensuring follow-up arrangements are in place, listing outstanding investigations on the hospital database system.
Process urgent referrals and arrange appropriate outpatient appointments.
Participate in team and Trust meetings as requested.
About us
As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.
The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.
There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone!
Job description
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Person specification
Qualifications
Essential
* Good standard of general education
Desirable
* Audio typing
* IT Qualification
Experience
Essential
* Confident working knowledge of Microsoft Word and Excel
* Minimum 1 year administrative experience in a workplace setting within the past 3 years
Desirable
* Experience of working in a healthcare setting/previous experience of NHS administrative processes
For help with your application, contact:
Jessica Green
Jessica.Green1@SomersetFT.nhs.uk
01823343534
Pay scheme
Agenda for Change
Band
Band 2
Salary
£23615.00 to £23615.00 Yearly
Contract
Fixed Term
Duration
12 Month(s)
Working pattern
Full-Time
Reference number
184-OL-OR-1276
Job locations
Musgrove Park Hospital
Musgrove Road
Taunton
Somerset
TA1 5DA
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