Credit Controller needed for hugely popular global entertainment brand Working within a busy team of Controllers in a Shared Service, this position will be responsible for managing and overseeing the company's credit control processes, ensuring that all accounts are maintained in a timely and accurate manner. Key responsibilities - Communicating effectively with customers to resolve payment issues Preparing and maintaining reports on outstanding debts Supporting the finance team with reconciliations and other tasks as needed Accurately document all customer interactions in Google Sheets and Salesforce Generate and send card payment links to customers Manage the mailbox, promptly addressing customer inquiries related to invoices and payments via email Reconcile bank accounts daily and log all transactions in Google Sheets Candidate Requirements - Proven experience as a Credit Controller or in a similar finance role Strong written and verbal communication skills, with the ability to engage professionally with clients and the team Excellent attention to detail and advanced Excel skills Proactive attitude with the ability to work independently Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.