About The Role Intercity Technology is looking for a Sales Coordinator to join the team.In this role, youll play a key part in optimising sales and marketing operations, ensuring alignment with delivery teams, and driving revenue generation. As a Sales Coordinator, you will be responsible for: Overseeing the sales teams usage of the Dynamics 365 CRM system, ensuring accurate data entry, reporting, and adoption across teams. Collating requirements for and distribute dashboards and reports in Power BI to provide actionable insights to sales and marketing teams. Collaborating with sales, marketing, and other business functions to streamline workflows and align processes with revenue goals. Monitoring and analysing key sales and marketing metrics to identify trends, gaps, and opportunities for improvement. Assisting in designing and implementing scalable processes to enhance lead generation, pipeline management, and deal closure rates. Ensuring cross-departmental alignment on revenue operations initiatives through effective communication and documentation. Working with relevant teams to troubleshoot and resolve process or system issues, minimising disruptions to sales and marketing operations. Maintaining compliance with company policies and data protection standards in all revenue operations activities. Key Skills and Experience: Strong operational skills and attention to detail. Proficiency in Dynamics 365 CRM and Power BI (or similar tools). Experience analysing and reporting sales and marketing data to support business decisions. Excellent collaboration and communication skills to work effectively across teams. Ability to identify opportunities to optimize processes and drive efficiencies. A track record of aligning strategies to achieve business goals. What we can offer you: 23 days holiday, plus a day off for your birthday off (and your 8 days bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of five days Annual pay reviews All-company bonus scheme Holiday buy scheme Death in service cover Employee assistance programme Company pension Active social calendar A strong focus on developing our people About The Company Intercity Technology provides reliable and secure technologies in communications, cloud and managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion, expertise and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far: Customer Net Promoter Score of 92 Gold Award Investors in People Accreditation 3-star World Class Best Companies accreditation, and for 2022, 2023 and 2024: The no. 1 best telecoms company to work for 9th best mid-sized company in the UK to work for 7th best company in the West-Midlands to work for Platinum Eco Vadis rating We select candidates with the right skills, experience and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to preemployment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website. ADZN1_UKTJ