We are looking to recruit a Projects Coordinator, managing special projects for our national and global key accounts. As Projects Coordinator you are the point of contact for all stakeholders including NPD, China and European factories, the sales team and design etc. Pulling all aspects of Key Account project together, meeting deadlines, managing Critical Path, resolving all issues and ensuring all stakeholders are kept up to date with project as well as ensuring all stakeholders meet their individual deadlines. Reporting to the Operations Manager, you will have experience of managing projects in an FMCG environment as well as experience of managing Key Accounts including Critical Path Management. This is a fantastic opportunity to join our company at an incredibly exciting time and offers a competitive salary and excellent benefits package Overview of the role You will have responsibility for managing special projects for Key Retail Accounts for example Mother's Day and Christmas Gift sets, liaising with Sales who take briefs from their customers, and then managing that project to completion; acting as the point of contact with all internal stakeholders such as Design teams, the UK and overseas factories, making sure all departments meet deadlines, checking samples come into the business on time for client approval, packaging and design meet requirements, communicating with sales any issues, problem solving etc Role and Responsibilties Working with the customer on all projects Working with all re-packing warehouses Managing all costs included within re-packing project for customer / sales person approval Manage all operations duties for "special customers" - these include any large customer who require special attention Working with our design, NPD, technical teams To raise all Purchase and Sales Orders Manage and update all Critical Paths To work with our sales agents / customers to deliver the best service Update all SAP dates ensuring these are in the correct months, including payment dates and shipment dates once booked Working with our warehouse for speedy picking and dispatch to the customer Skills Required for the role: Essential is the experience in managing Projects in a FMCG environment from initial concept through to completion Strong SAP or Excel skills to update project process Critical Path Management Exceptional negotiation and problem-solving skills Calm, work well under pressure and able to build exceptional relationships with both internal and external stakeholders Someone who takes responsibility and can work to strict deadlines ABOUT US QUEST is an industry leader in beauty and personal care products selling to over 90 countries across the globe, an award winner which includes The Queens Award for Enterprise. This is an amazing opportunity to join a business that is continuing to expand and succeed. We understand that the reason for our success is not only due to our products but also because of the exceptional talent and support we have in our teams; we value our people and we are looking to further strengthen our Operations Team with skilled individuals who share our ethos WHY WORK FOR US ? Free parking 28 days holiday First Friday of the month off Your birthday as a holiday Onsite amenity hub including cafe, gym and shower facilities Early finish Friday Discretionary bonuses BUPA Staff awards Christmas office closure (From Christmas Eve to day after New Years Day) EPA programme available (Health Assured) Death in Service/Life Assurance Sample Sales