Job summary An exciting opportunity has arisen to work in the Pain Management Centre as an Administrator at our Charing Cross Hospital. The role involves collaborative work with handling queries from GPs, Doctors, wards and other departments. If you have a passion to improve the quality of care offered to patients, this role will be a great fit as you will liaise with patients and be responsible for efficient appointment scheduling to promote patient care in support of alleviating those in pain. We are looking for a motivated, team player with a drive to progress in the healthcare sector. The Trust provides various professional development opportunities to support career progression Main duties of the job To support the efficient running of the Outpatient Pain Service: Work closely with consultants to handle their queries and trouble-shoot changes to appointments. To become a proven expert in all clinic appointments and act as the first point of contact regarding appointment related queries. Support efficient management of Patient Tracking Lists (PTL) by arranging time sensitive bookings. Provide administrative support for the clinic such as arranging patient transport, interpreters and diagnostic appointments. Greet patients and visitors to the clinic in a professional and friendly manner and in accordance with Trust policy. About us At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. Date posted 04 November 2024 Pay scheme Agenda for change Band Band 3 Salary £29,485 to £31,088 a year pa inclusive Contract Permanent Working pattern Full-time Reference number 290-SCCS-1707 Job locations Charing cross hospital London W6 8RF Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert. Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert. Person Specification Education/ qualifications Essential A Levels/equivalent knowledge or experience Desirable Medical terminology Skills/knowledge/ abilities Essential Organisational skills Ability to learn Competent use of IT systems - excel and word Desirable Service sector work (preferably hospital) Experience Essential Administrative experience Basic IT literacy Desirable Previous NHS experience Person Specification Education/ qualifications Essential A Levels/equivalent knowledge or experience Desirable Medical terminology Skills/knowledge/ abilities Essential Organisational skills Ability to learn Competent use of IT systems - excel and word Desirable Service sector work (preferably hospital) Experience Essential Administrative experience Basic IT literacy Desirable Previous NHS experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Imperial College Healthcare NHS Trust Address Charing cross hospital London W6 8RF Employer's website https://www.imperial.nhs.uk/ (Opens in a new tab)