We have an exciting opportunity for a Samples Section Leader to join our team. This position is well-suited to a highly organised, confident and proactive individual with strong leadership skills.
This position is based in the Samples Department. As a Samples Section Leader you will support with the day to day running of the Samples Department ensuring that departmental KPIs are achieved for sample order fulfilment, in accordance with quality and business output targets. Responsible for managing the team and ensuring all procedures and policies are followed.
Responsibilities:
· Assign work to team members, responsible for WMS system, replying to emails and phone calls.
· Provide training or assistance for team members.
· Ensure sample orders are packaged securely.
· Monitor stock of all items required, ensure IT and machinery equipment maintenance is completed.
· Responsible for ensuring all team members adhere to health and safety procedures.
· Ensure couriers arrive on time for daily sample order collection (XPO, Royal Mail, UPS).
· Maintain an up to date contact sheet for suppliers, system IT contacts and carriers.
· Pick and pack product samples and literature, Label samples to correct specification, Pick face stock replenishment
· Quantify and assess returns.
· All tasks to be completed and meet output targets and deadlines.
· Cut product samples, assemble, label and collate into sets as specified on a merchandising plan.
· Production to be completed meet output targets and deadlines.
· Keep record of team absence on People First holiday, sickness etc.
· Ensuring team member training records and skills matrix are kept up to date.
Requirements:
* Ability to lead a team, delegating when required
* Calm, level-headed and able to work under pressure to meet deadlines
* Confident and clear communicator and effective decision maker
* Conscientious with a responsible, trustworthy and reliable attitude and approach.
* Logical and methodical approach
* Responsible attitude to health and safety
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