Administrative Assistant Job Type: Full-time Location: Durham Salary: Up to £25,500 DOE Benefits: Flexible Annual leave, hybrid working, private health insurance and many more We are seeking an Administrative Assistant to join the team of a well know financial services in Durham. The ideal candidate will be the first point of contact for our clients, providing exceptional service and support. You will be responsible for a variety of administrative tasks, ensuring the smooth operation of our office environment. Day to Day of the role: Answer and direct incoming calls, take messages, and ensure communication is passed on effectively. Welcome clients, providing a professional and friendly first impression. Prepare refreshments for visitors, manage catering for meetings, and maintain cleanliness in meeting areas. Handle incoming and outgoing post, including scanning, filing, and distribution. Assist with kitchen duties and maintain stock levels for office supplies. Perform administrative tasks such as producing letters, arranging meetings, and binding documents. Manage portal publishing, ensuring all documents are filed correctly and assist with portal queries. Handle bank letter requests and client-verified transaction requests. Execute large mail merges and produce engagement letters, following up on outstanding items. Submit accounts to Companies House and manage document uploads to relevant systems. Order stationery and office supplies, monitoring costs and liaising with the Finance department. Required Skills & Qualifications: Proven administration experience. Exceptional organisational skills and the ability to manage multiple priorities. Excellent written and verbal communication skills. High level of accuracy and attention to detail. Initiative to solve problems independently. Flexibility and proactivity in a dynamic environment. Proficiency in Microsoft Office applications, including Outlook, Word, and Excel. Desirable: Business Administration NVQ L3, business administration apprenticeship, or equivalent experience. Beneficial: Experience in an accountancy practice and familiarity with Virtual Cabinet or similar document management systems. If you are ready to take the next step in your career, apply now