Availability Window Days From time To time Mon 09:00:00 18:00:00 Tue 11:00:00 20:00:00 Thu 10:00:00 19:00:00 Fri 08:00:00 17:00:00 Sat 09:00:00 18:00:00 As F&F Brand Manager, you will have several years of fashion experience including visual merchandising, customer service and team management. You will have an eye for detail ensuring your department is upholding to the highest operational standards for our customers. You will be familiar with the fast-paced environment of clothing retail and can deliver results under pressure. As F&F Brand Manager, you will take a lead role in driving the F&F business forward in your store responsible for launching trade events, weekly sales, your team leader as well as a team of dedicated colleagues and managing day to day operations. First and foremost the priority in our stores is the safety of our team and our customers. All team members must work safely, according to our guidelines, at all times Responsible for recruitment of the F&F team ensuring candidates have retail experience and a flair for fashion Conduct annual performance reviews across your team, providing clear and actionable feedback and delivering constructive criticism to increase capability and improve performance Building capability across the team from Team Leader to Colleague to cover holidays, sickness and absence You will drive the F&F performance forward and have a thorough understanding of your stores performance ensuring profitability is maximised and sales targets are regularly reached, if not overachieved Being the F&F expert and champion in store, delivering the practical actions to make improvements where necessary Managing the staffing schedules across F&F ensuring the right people are in the right place in accordance with our F&F Operating Model and trade plan within the allocated payroll budget Oversee the end to end F&F operation, managing the stock from backdoor to shopfloor Managing and motivating the team deliver on key metrics to support the operation including RFID routines, availability, delivery schedules and stock routines Conducting a daily floor walk outlining the tasks to be completed for the day by the team Ensuring all trade events, promotions, sale and range changes are delivered to the moment of certainty in accordance with the corporate guidelines Maintain outstanding visual merchandising standards and a welcoming store atmosphere in line with the visual merchandising guidelines set out in your VM guide Have a commercial mind-set, knowing your customers and local community, to advertise and regularly change lead ins to entice customers onto the F&F department Making sure F&F is always clean, tidy and well-presented and merchandised to the F&F standards Ensuring all Point of Sale is launched to the moment of certainty and impactful across the department for key events, promotions and rotated accordingly Deliver exceptional customer service, ensuring consistent high levels of customer satisfaction All colleagues reporting into you are trained in all F&F best practices, processes and ways of working to maximise productivity across the department Delivering communication to the team, ensuring they are kept well informed, motivate to succeed and understand the value they bring to achieving improvements with the change plan Maintain awareness of market trends in the retail industry Building relationships, providing feedback and sharing future opportunities with your Area Manager as well as Head Office colleagues Impeccable visual merchandising standards A great communicator Attention to detail and creative flair Effective leadership with the ability to motivate others The ability to prioritise workload and delegate tasks accordingly Well-developed commercial awareness The ability to work well under pressure and solve problems Highly organised and great time management Building relationships with colleagues, customers and leadership Results driven and sales oriented