Job Title: Head Dental Receptionist
Location: EastbourneSalary: £14-£16 per hourFull-time Position
About Us:We pride ourselves on providing exceptional dental care in a welcoming and professional environment. We are looking for a highly motivated and experienced Head of Dental Reception to join our dynamic team and lead our front-of-house operations. The ideal candidate will have outstanding organizational skills, strong leadership abilities, and a passion for customer service.
Key Responsibilities:
1. Lead and manage the dental reception team, ensuring smooth daily operations and a welcoming atmosphere for patients.
2. Oversee patient scheduling, ensuring appointments are booked efficiently, and minimize wait times.
3. Maintain accurate patient records, handling confidential information with the utmost discretion.
4. Manage front-desk activities, including patient check-ins and check-outs, handling inquiries, and ensuring a seamless experience for all visitors.
5. Supervise administrative tasks such as billing, insurance verification, and managing patient payments.
6. Work closely with dentists, hygienists, and other team members to ensure the practice runs efficiently.
7. Train, support, and motivate the reception team, ensuring high standards of customer service and professionalism.
8. Resolve any patien...