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Golf Operations Supervisor - Trump Turnberry - Golf Operations, Girvan
Client:
Trump Turnberry Golf and Spa
Location:
Girvan, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
eafbd4b8732d
Job Views:
9
Posted:
09.02.2025
Expiry Date:
26.03.2025
Job Description:
POSITION PURPOSE
The Golf Operations Supervisor will oversee the daily running of the Golf Operations at Trump Turnberry and report directly to the Golf Management Team. The role requires strong leadership, attention to detail, and a commitment to delivering a high-quality golf experience for members and guests.
ESSENTIAL FUNCTIONS
* Oversee and manage the daily Golf Operations.
* Work closely with Caddiemaster to be aware of the daily caddie requirements.
* Manage the stock of required items for the golf operation (e.g. scorecards, course guides, tees, pencils, pouches).
* Monitor and manage pace of play with the use of Tag Marshall.
* Effectively manage the collection of Tag Marshall devices.
* Manage operational rotas by monitoring business volume forecasts and plan accordingly in areas of manpower, productivity, costs, and other expenses. Foster a welcoming and professional environment for members, guests, and staff.
* Regularly engage with golfers to gather feedback and drive continuous improvement.
* Deliver outstanding customer experiences.
* With the Golf Management team, responsible for implementing and maintaining excellent service to achieve guest satisfaction.
* Train and supervise golf operations staff, including starters, rangers, and golf concierge.
* Assure that effective orientation and training are given to each new associate.
* Develop ongoing training programs.
* Work closely with the Golf Events team assisting with event setup.
* Liaise with the Greenkeeping team to ensure course conditions daily and ensure the team is updated.
QUALIFICATION STANDARDS, JOB KNOWLEDGE, SKILLS AND ABILITIES
* Previous experience within a golf operations role is essential.
* Previous supervisory experience is essential.
* A vast knowledge of the game of golf is essential.
* Excellent communication skills, both written and spoken, are essential.
* Must be proactive and able to work within a team as well as individually.
* Must be a self-starter with excellent organizational skills.
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