About Seraphine
Seraphine is a global leader in maternity and nursing wear. With over two decades of experience, we help women feel confident in their changing bodies and enable them to continue to express the choice and style they had prior to pregnancy, while providing them with product innovations that make motherhood a breeze.
We're more than just a clothing brand; we're a community that understands the unique needs and challenges of expectant and new mothers. Our commitment to quality, comfort, and style has made us a trusted choice for women worldwide.
Workplace and Culture
Driven by innovation and a passion for excellence, our team thrives on achieving market-leading results. We value resourcefulness, dependability, and diverse perspectives, fostering a culture of go-getters who push boundaries every day. At Seraphine, we do what we love and invite exceptional individuals from all backgrounds to join us on this exciting journey.
Job Role
We are looking for a brilliant retail Sales Assistant on a part-time basis to help customers identify and purchase what they need and desire. The successful Sales Assistant will be our brand ambassador representing the Company. Role duties include selling, restocking, and merchandising. The goal is to provide high-class quality customer service and to increase the company’s growth and revenue through sales maximization.
This role is WEEKENDS ONLY - Friday to Sunday shifts: 10.30am - 6:30pm
£13.15 p/hour
About you:
* Have a friendly and engaging personality
* Be confident working with members of the public and possess strong communication skills
* Demonstrable and proven Boutique Sales Assistant experience (Required)
* Previous experience in a retail environment
* An awareness of the brand and its appeal to the market and be a brand ambassador
* Be active and able to work on the shop floor for a majority of the day and be able to lift stock
Role Requirements and Expectations:
People:
* Deliver a positive, friendly experience by engaging the customer through conversation and service
* Provide detailed product knowledge suited to the customer requirement
* Focus on customers and decrease prioritization on other tasks during prime time selling hours
* Provide a store experience that reflects exceptional customer service, going above and beyond to retain customer loyalty and build the reputation of the brand
* Contribute to the store by being positive, respectful, and helpful to others
* Uphold Company standards and act as a positive role model to peers
Teamwork and Communication:
* Work productively within the team and take initiative to work with others toward a common, collaborative goal
* Assist in the training and development of peers
Operations:
* Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets)
* Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
* Always adhere to Company Health & Safety regulations
Merchandising and Display:
* Uphold and deliver store merchandising and cleanliness standards
* Ensure that merchandise is ticketed and the sales floor is well stocked
* Generate sales by assisting in merchandising and ensuring that we are visually presentable to customers
* Maintain excellent visual merchandising standards in accordance with the season and VM guidelines
What can you expect at Seraphine?
* Uniform allowance and discount scheme
* A very sociable, friendly, and interactive environment
* Highly qualified, supportive, and ambitious teammates
* Life Assurance
* Income Protection Insurance
* Health Cash Plan
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