Job Description
The eLearning Coordinator will have day-to-day responsibility for all aspects of training coordination and provide efficient administrative support to the Head of eLearning and the Learning & Development department. The team is responsible for an innovative, responsive and proactive service to improve and develop talent across the entire Connells Group
Responsibilities:
Have full responsibility for the administration requirements of the department ensuring that all virtual training events are booked and administered effectively.
Maintaining and updating training records through our learning management system
Ordering or Printing training materials as requested by the training team
Dealing with telephone and email enquiries
Uploading classroom training sessions as requested by the training team
General training administration
Act as an ambassador for the company and uphold Connells Group brand values
Represent the department in an appropriate manner when dealing with internal and external customers
Deliver the highest standard of customer care to all internal departments and client groups
Provide necessary support to external training suppliers where require
Proactively develop strong relationship with other departments within Connells Group
Support the Head of eLearning in the production of all regular and ad hoc reports as required
Responsible for compiling reports for Auditors, Regional Administration Managers and Senior Management to monitor consistent annual testing and compliance
Proactively flag any areas of concern to the Head of eLearning or training team with recommendations
Seek opportunities to contribute in order to develop self and to meet current and future departmental goals.
Key Competencies and Attributes:
Excellent knowledge of MS office particularly Word, Excel, Powerpoint and Outlook
Knowledge of Learning Management Systems an advantage (ideally Cornerstone)
Ability to learn and develop knowledge of new IT systems
Excellent verbal and written communication skills essential
Good time management and personal organisational skills
Ability to work autonomously and under own initiative
Ability to think on their feet
Good accuracy and attention to detail
Confident and able to communicate with employees at all levels
The ability to prioritise in a busy and challenging environment
Enjoy working as part of a small dynamic team
Qualifications:
A minimum of GCSE English and Maths grade C or above
Experience:
Experience in administration is essential
Previous experience of working within a Training environment is an advantage but not essential
Connells Group are one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!
Connells Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
CF00547