Receptionist/Administrator
The Company
Sunspel makes beautiful, everyday clothing that forms the foundation of the modern luxury wardrobe. We have been handcrafting garments and innovating unique fabrics in the UK for over 160 years, building a global reputation for uncompromising quality, timeless design, and luxury fabrics. We believe in making clothes with care. We care about where we source our materials from, the people we work with and the quality of everything we do.
Our timeless wardrobe classics are a part of Britain’s cultural heritage. We made some of the world’s earliest T-shirts in the late 1800s, introduced the Boxer Short to the UK in 1947, and our Riviera Polo Shirt was tailored for the ultimate icon of British style, James Bond. We have several stores in London and the USA as well as being stocked in the top wholesalers globally.
The Role
At Sunspel the receptionist serves as the first point of contact for visitors and clients to our Long Eaton office.
Responsibilities
* Greeting Visitors: Welcoming guests, clients, and customers professionally.
* Answering Calls: Managing incoming calls, directing them to appropriate departments, and taking messages.
* Managing Appointments: Scheduling and confirming meetings or reservations.
* Handling Inquiries: Responding to questions and providing information about the company.
* Administrative Tasks: Managing correspondence, filing documents, and handling office supplies.
* Outgoing mail - Franking and sending all outgoing mail from Nottingham.
* Maintaining and replenishing the Stationery store – responsible for all office/stationery orders to avoid duplication.
* Managing external utility providers – Electricians, plumbers, pest control, fire/security etc. Maintain the list of preferred suppliers.
* Booking train tickets/hotels/flights for employees as required.
* Ordering Gifts/Flowers for employees –source providers from the local community who provide discounted rates.
* Ordering food/catering for all internal meetings/events at Nottingham. Source providers from the local community to provide good quality food at competitive rates
* Assist with ordering water coolers/supplies for Nottingham and London Offices.
* Organising key social events - Liaising with external caterers, decorating/communication of event etc.
* Arranging health and safety and fire safety checks for all sites with external providers. Provide part time cover in the factory shop using Sitoo system on the till, following correct cashing up procedures with customer service colleagues.
* Set up tech equipment for new starters i.e., Macs, Phones, PC’s (with the help of IT manager remotely)
* Organise lunches and food for visitors ensuring all dietary requirements are established ahead of time
* Communicate with Sharewear to organise collections of goods going to charity
* Organise key social events such as summer/Christmas parties. communicating with providers such as catering companies, budgeting for events, and decorating. Communicate the event and details to all employees.
* Support HR Manager with recruitment and onboarding administration. Input new starters onto all systems and notify payrolls (UK/USA). Complete Right to work checks and notify relevant departments (IT/Online).
* Complete Reference checks for new starters.
* Support leaver processes – send exit interview questionnaires and log responses for reporting.
* Support with note taking at meetings where appropriate.
Experience and Skills:
* 2 years’ experience in similar role(s)
* Super organised; ability to plan, schedule and collaborate with all relevant stakeholders
* Used to working in a fast-paced environment and have a proactive approach to tasks.
* Knowledge in scheduling, planning and prioritising workflow and meeting deadlines.
* Good analytical skills, competent on MS word/Excel and the ability to learn in-house systems quickly.
* Strong written and verbal communication skills
* Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
This is a full-time role based at our head office in Long Eaton, Nottingham.
To apply, please send a CV and covering letter to: recruitment@sunspel.com