Job Description
Yard Supervisor – Builders Merchant Role overview: Lead the yard team in delivering outstanding customer service through accurate picking and packing, strong product knowledge, and adherence to Health & Safety best practices. Build lasting relationships with both trade and retail customers, ensuring their expectations and needs are consistently met. Drive sales by maintaining a high-performing, efficient, and reliable yard team. Key Responsibilities:
* Uphold exceptional customer service standards, following company best practices, policies, and procedures.
* Lead, coach, and support the yard team to achieve high performance.
* Ensure accurate picking and packing of products, verifying quality and quantity before loading.
* Maintain yard standards in line with audit criteria.
* Deliver excellent service to customers and suppliers within the yard.
* Safeguard company assets, including stock, equipment, and materials.
* Ensure the correct and safe operation of all mechanical equipment and machinery.
What We’re Looking For:
* Previous experience in a builder's merchant (essential).
* A valid forklift license.
Skills & Qualities:
* A positive and approachable attitude.
* Strong understanding of stock control principles.
* Team leadership or supervisory experience.
* Problem-solving skills with logical thinking and good numeracy.
* Professionalism, with a commitment to company values.
* Strong interpersonal skills, confidence, and the ability to engage with customers
Salary: Up to £32,500Hours: Monday - Friday 07:30 - 17:00 and every other Saturday 08:00 - 12:00