Looking for your next career step? Or just fancy a new challenge? Our North East Essex Out of Hours (OOH) and SNEE Clinical Assessment Service is looking for an experienced operations professional to join their growing team. You will use your skills to develop the already established operation, this will include supervision of operational staff. The successful candidate will monitor and evaluate the performance of staff via appraisals and audits. You will also help with training and development activities where needed. Alongside this you will assist in ensuring the business needs and National Quality Requirements (NQR's) are met. Reporting into the Service Manager you will work hand in hand in maintaining Practice Plus Groups high quality of service delivery. The main focus will be our patient experience whilst maximising resource utilisation. This is a great opportunity for you to take your next step in your operational career surrounded by a knowledgeable and friendly team.